Aloft Hotels is a vibrant and modern brand that caters to the next generation of travelers. We pride ourselves on providing a unique and lively experience for our guests. Our WXYZ Lounge is at the heart of our social scene, and we are currently seeking an energetic and talented individual to join our team as a Full-Time Bartender.
I. Job SummaryThe Night Auditor is responsible for the audit, balance and consolidation of departmental ledger accounts, preparation of various hotel operating reports and performing the duties of Front Desk for the evening hours.II. Job ResponsibilitiesGuest Communication- Greet and make all guests feel welcomed to the property.- Register guests and assign rooms.- Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude. - Answer inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.- Respond to phone calls. - Welcome and effectively resolve guest questions, issues and complaints. Financial Transactions- Post all daily room and outstanding charges.- Balance all revenue totals of cash and credits against revenue report.- Accept revenue and floats from restaurant, ensuring that these are securely locked away.- Prepare hotel operating reports and complete audit package to laid-down standards.- Correct any errors or omissions made by cashiers.- Prepare credit card/charge card summaries and post to ledger account.Perform other duties as assigned.
We are seeking a reliable and detail-oriented Room Attendant to join our team in providing exceptional hospitality services to our guests. As a Room Attendant, you will be responsible for ensuring that our guest rooms are clean, comfortable, and well-stocked.
We are seeking a reliable and detail-oriented Room Attendant to join our team in providing exceptional hospitality services to our guests. As a Room Attendant, you will be responsible for ensuring that our guest rooms are clean, comfortable, and well-stocked.
Aloft Hotels is the forward-thinking alternative to the typical travel destination. With its loft-inspired design and free-flowing energy, aloft lets guests customize their stay and celebrate their style. And it allows its Talent to shine through opportunities to mix, mingle and make a difference. aloft does things differently. It’s a place where energy flows, personalities mingle, and opportunities abound. aloft...the new twist in travel and is different by design. The Aloft Charlotte Ballantyne offers a great work environment, opportunities for advancement and competitive pay and benefits
The Sales and Service Coordinator is a dynamic, outgoing, service-oriented individual that provides support to both the Director of Sales and Front Desk team through varied front desk and sales tasks to help meet both service and revenue-related goals.
