Jobs at Aloft Charlotte Ballantyne

• Front Desk Agent (Guest Services)

  Often the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.

• Cafe Attendant (Food & Beverage)

  As the Cafe Attendant at Aloft you will manage and oversee the daily kitchen operations for our vibrant and fast-paced grab-and-go café, Re:fuel as well as the wxyz bar menu. You will be responsible for ensuring high food quality, adhering to safety standards, and curating a modern, customer-centric dining experience in line with Aloft's brand. We are looking for a talented team player passionate about quality standards and guest service. Someone who possesses the ability to communicate effectively and multitask. The ideal candidate takes ownership of their situation and follows up on every request.

• Culinary lead (Chefs/Kitchen)

  As the Culinary Lead at Aloft you will manage and oversee the daily kitchen operations for our vibrant and fast-paced grab-and-go café, Re:fuel as well as the wxyz bar menu. You will be responsible for ensuring high food quality, adhering to safety standards, and curating a modern, customer-centric dining experience in line with Aloft's brand. We are looking for a talented team player passionate about quality standards and guest service. Someone who possesses the ability to communicate effectively and multitask. The ideal candidate takes ownership of their situation and follows up on every request.

• Front Desk Supervisor (Guest Services)

  Job Summary: Under direction of the Guest Services Manager, the Guest Services Supervisor is responsible for the daily operation of the Front Desk & Re:fuel and the seemingly effortless movement of guests through the hotel. This includes the role of resident expert on all required aloft brand standards related to check-in and checkout procedures, kiosk operations (both check-in/check-out and entertainment), re:fuel sales and the general operations of hotel facilities.   

• Housekeeper (Housekeeping)

  We are seeking a reliable and detail-oriented Room Attendant to join our team in providing exceptional hospitality services to our guests. As a Room Attendant, you will be responsible for ensuring that our guest rooms are clean, comfortable, and well-stocked.

• Lead Housekeeper (Housekeeping)

   Aloft Hotels is the forward-thinking alternative to the typical travel destination. With its loft-inspired design and free-flowing energy, aloft lets guests customize their stay and celebrate their style. And it allows its Talent to shine through opportunities to mix, mingle and make a difference. aloft does things differently. It’s a place where energy flows, personalities mingle and opportunities abound. aloft...the new twist in travel and is different by design. The Aloft Charlotte Ballantyne offers a great work environment, opportunities for advancement and competitive pay and benefits

• Housekeeper (Housekeeping)

  We are seeking a reliable and detail-oriented Room Attendant to join our team in providing exceptional hospitality services to our guests. As a Room Attendant, you will be responsible for ensuring that our guest rooms are clean, comfortable, and well-stocked.

Apply for these jobs at https://careers.northwoodhospitality.com/aloft-ballantyne/jobs