Often the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.
Under the general guidance of the Director of Engineering, supervise the engineering team to carry out maintenance work, while maintaining the hotel's guest rooms, public areas, and equipment.
Job SummaryThe Night Auditor is responsible for the audit, balance and consolidation of departmental ledger accounts, preparation of various hotel operating reports and performing the duties of Front Desk for the evening hours.
We are seeking a reliable and detail-oriented Room Attendant to join our team in providing exceptional hospitality services to our guests. As a Room Attendant, you will be responsible for ensuring that our guest rooms are clean, comfortable, and well-stocked.
We are seeking a reliable and detail-oriented Room Attendant to join our team in providing exceptional hospitality services to our guests. As a Room Attendant, you will be responsible for ensuring that our guest rooms are clean, comfortable, and well-stocked.
Aloft Hotels is the forward-thinking alternative to the typical travel destination. With its loft-inspired design and free-flowing energy, aloft lets guests customize their stay and celebrate their style. And it allows its Talent to shine through opportunities to mix, mingle and make a difference. aloft does things differently. It’s a place where energy flows, personalities mingle, and opportunities abound. aloft...the new twist in travel and is different by design. The Aloft Charlotte Ballantyne offers a great work environment, opportunities for advancement and competitive pay and benefits
