posted May 19, 2023

Manager on Duty

Job Description

Location: Planters Inn

Job Description:

We are seeking a reliable and experienced Hotel Manager on Duty to join our team. The successful candidate will be responsible for overseeing the daily operations of the hotel, ensuring that guests receive excellent customer service and that all departments are functioning smoothly.

Responsibilities:

• Oversee daily operations of the hotel, including front desk, housekeeping, and maintenance. 
• Ensure that all guests receive excellent customer service and their needs are met promptly.
• Handle guest complaints and resolve issues in a timely and satisfactory manner.
• Supervise and train staff to ensure that they are providing exceptional service and meeting performance standards.
• Maintain a safe and secure environment for guests and staff, following all health and safety regulations and procedures.
• Manage inventory and supplies, including ordering and stocking materials as needed.
• Assist with budgeting and financial planning, monitoring expenses and revenue to ensure profitability.
• Perform other duties as assigned by the General Manager.

Qualifications:

• At least 3 years of experience in hotel management or a related field.
• Strong communication and interpersonal skills, with the ability to interact effectively with guests and staff.
• Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Proficient in Microsoft Office and other relevant software programs.
• Understanding of budgeting and financial management principles.
• Knowledge of health and safety regulations and procedures.
• Ability to work flexible hours, including weekends and holidays.

If you are a dedicated and experienced hotel professional who is committed to providing exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter for consideration