posted May 28, 2023
Host / Hostess
Job Summary: Warmly greets guests to Peninsula Grill Restaurant to ensure a welcoming and inviting environment for guests to dine. Seats guests, establishes rapport, and assists with restaurant service during busy periods. Follows all Forbes and brand standards.
- Takes reservations via phone and in person.
- Greets and assists guests in a professional and prompt manner, using guests' names when possible.
- Seats guests at their tables, establishes rapport in a genuine manner and provides menus.
- Monitors dining room to anticipate guests' needs. Assists guests or communicates their needs to servers and server assistants.
- Assists in clearing off and resetting tables during busy periods.
- Maintains host stand in a clean and organized manner.
Education and Experience
- High school diploma or equivalent preferred
- 1 - 2 years previous experience in a Forbes 4 or 5 star restaurant preferred
- Experience using Opentable preferred
Skills & Abilities
- Excellent verbal and written communication skills
- Strong customer service focus
- Excellent organizational skills
- Ability to work in a fast paced environment
- Ability to work a flexible schedule, including nights, weekends and holidays
- Ability to stand and walk during entire shift, talk, hear, reach, bend and grasp
- Ability to push, pull, lift, carry or otherwise move items up to 10 lbs.
- 401k after 90 days, fully vested, company match to 3%
- Medical (4 plan choices)
- Dental (2 Plan choices)
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- Northwood Hospitality Discounts
EEO and ADA Statements
The Planters Inn and Peninsula Grill is an Equal Opportunity Employer, committed to maintaining a diverse workforce and an inclusive culture.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job
65 Room Hotel
Planters Inn is an acclaimed luxury boutique hotel in Charleston, South Carolina, that combines elegant Southern style with contemporary sophistication on the corner of Market and Meeting Street.
Planters Inn is South Carolina’s only Relais & Châteaux Hotel. Our historic hotel is an oasis of beauty and gentility for guests who appreciate luxury, personal space, and added privacy. Home to the Peninsula Grill Restaurant which has earned Forbes Four Stars and AAA Four Diamonds for more than 20 years and our famous 12-layer Ultimate Coconut Cake, a legendary dessert that has earned praise from scores of national magazines and television shows.
The Planters Inn is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.
Integrity, Collaboration, Passion
We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.
At The Planters Inn, we value our team members and are committed to providing a comprehensive and competitive benefits package.
112 N. Market Street
Charleston, SC 29401
Telephone (843) 722-2345
Managed by Northwood Hospitality