posted November 17, 2023

Room Attendant / Housekeeper

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Job Description

Job Description:

We are seeking a reliable and detail-oriented Room Attendant to join our team. In this role, you will be responsible for maintaining the cleanliness and tidiness of our hotel rooms, ensuring that our guests have a comfortable and enjoyable stay.


  • Clean and maintain guest rooms, ensuring that they are always well-stocked and presentable
  • Change bed linens and towels, and replenish guest supplies
  • Vacuum, sweep, and mop floors
  • Dust and polish furniture
  • Empty trash and recycling bins
  • Report any maintenance issues or damages to the appropriate personnel
  • Respond to guest requests in a timely and courteous manner
  • Ensure compliance with hotel policies and safety standards


  • High school diploma or equivalent
  • Prior experience in housekeeping or custodial work is preferred
  • Ability to work independently and manage time effectively
  • Detail-oriented with strong organizational skills
  • Excellent communication and customer service skills
  • Ability to lift up to 50 pounds and stand for extended periods of time

If you are a hardworking and dedicated individual with a passion for hospitality, we encourage you to apply for this exciting opportunity

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The Ballantyne, a Luxury Collection Hotel

244 Room Hotel

The Ballantyne, a Luxury Collection Hotel

Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. Explore the spa, 24-hour room service, afternoon tea and leisure offerings. The Ballantyne features beautiful hotel rooms, a lovely cottage and The Lodge at Ballantyne, a 35-room group retreat. Meeting and event with event facilities with spacious and picturesque outdoor venues, on-site group activities and creative culinary offerings.

The Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.


Integrity, Collaboration, Passion

We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.


At The Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.