posted November 17, 2023

Pool Attendant

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Job Description

Join the Cheeca Lodge & Spa family!

Position Title: Pool Attendant/Recreation Services

Job Description:

Are you a fun loving extroverted, career driven and innovative Pool Attendant!

If so, we just might be the match for you!

The most iconic resort in all the Florida Keys is seeking a Pool Attendant for our breathtaking resort on the water in Islamorada!

Key attributes paramount for the position are as follows….

  • Magnetic and upbeat personality
  • Innovative and creative thinking process
  • Glass half (or ¾ full) perspective on life and work
  • Aggressive “go getter” attitude every day.
  • Guest Services experience, of course!

Genuine zeal to overachieve and make marvelous new Teammates and…. Have Fun!

Apply though this site, email, or call …….

305-517-4530 or email:

Job Summary

Job Summary

The pool attendant graciously and efficiently keeps towels stocked for guest use, and maintains cleanliness of pool decks, beach, and pier.

  1. Job Responsibilities

Description of Job Responsibilities

Guest Service

Greet and make all guests feel welcomed to the resort. Keep area clean according to State Board of Health standards. Always present a clean and professional appearance. Maintain a friendly, cheerful, and courteous demeanor always. Stock towels and retrieve clean towels. Keep towels stocked at the Spa Towel Cabana. Collect any used towels on lounge chairs and return chairs to upright position. Take dirty towels to Housekeeping. Clean pool decks, pier, and beaches. Remove any trash on property grounds and near pool areas. Ensure guest satisfaction by responding to guest inquiries with accurate information and a cheerful outlook. Promote hotel amenities and services to guests using personal knowledge and effective selling techniques. Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.
  1. Position Competencies

Description of Job Competencies

Competency: Guest Focused

Warmly greet guests using the guest’s name at least once during the greeting. Create an environment that makes all guests feel appreciated and well-served. Anticipate and meet or exceed guest’s needs. Follow up in a timely manner on any guest issues or complaints. Provide clear and accurate directions. Use knowledge of hotel/resort amenities to sell those services to guests. Thank the guest for coming to the restaurant. Know when to ask a manager to assist in dealing with upset guests.

Competency: Communication

Communicate in a friendly and articulate manner with guests and co-workers. Demonstrate respect and politeness to guests and co-workers. Listen with compassion. Ask appropriate questions to determine any cause of guest dissatisfaction. Know what can be resolved without manager assistance; know when to ask a manager to assist with a guest complaint. Avoid allowing harsh words or strong negative comments to affect personal composure. Use professional language.

Competency: Professionalism

  • Conduct all aspects of the job with a professional demeanor.
  • Meet company standards for dress, hair, nails, and personal hygiene.
  • Be punctual and dependable.
  • Adhere to company values, policies, and procedures.
  • Strive for perfection.

Competency: Enthusiasm

Demonstrate an eagerness to learn. Exhibit a passion for the work. Maintain a cheerful outlook even when stressed.
  • Go the extra mile when asked.

Competency: Show Sensitivity

Relate well to all people regardless of their cultural background. Act with sensitivity to issues that may involve other people’s feelings. Make all guests and employees feel welcomed and respected.
  • Qualifications

Description of Job Qualifications


High school diploma or GED

Skills and Experience (Required)

At least 18 years of age Valid and current driver’s license Must be able to speak, read and write English.

Skills and Experience (Preferred)

One year experience in the hospitality or restaurant industry Must be able to work well under pressure while retaining tact and composure when resolving guest complaints. Fluency in Spanish
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Cheeca Lodge

214 Room Hotel


A Legendary Tropical Hideaway

Since 1946 the historic Cheeca Lodge & Spa has enchanted guests with world-class fishing, exceptional accommodations, and gracious hospitality. Come experience this lush oceanfront retreat, considered the premier luxury resort in the Florida Keys.

Timeless Luxury And Extraordinary Amenities

With one of most beautiful and secluded private beaches in Florida, Cheeca Lodge is an exhilarating tropical playground. From tennis and golf, the lavish Spa at Cheeca, and fishing off the end of the 525-foot pier to snoozing in a hammock on the beach, how best to relax is entirely up to you.

The Most Famous Of Islamorada Florida Keys Hotels

The Pioneer Cemetery. Alligator Reef Lighthouse. Indian Key. The 1935 Hurricane Monument. All these sites are precious symbols of the romantic history of Cheeca Lodge & Spa and Islamorada.

The Legend of Our Grand Florida Keys Hotel Resort

You've found it...the crown jewel of Islamorada Florida Keys hotels. A quiet wander down the sea-swept beach of Cheeca Lodge & Spa reveals the genesis of Islamorada. Imagine the Florida Keys in the late 1800's. Wreckers are salvaging sunken treasure ships off Alligator Reef. Marauding Indians have invaded nearby Indian Key. There's no fresh water. No electricity. But the lure of this island paradise was the same then as it is today. Endless sunny days and warm tropical nights. Breathtaking scenery. A laid back lifestyle. And of course, a saltwater pantry teeming with delicacies – fish, lobster, conch, shrimp and more.

Hardy Keys pioneers called Conchs chose this very beach to carve out a tenacious living in the isolated beauty of the undiscovered Florida Keys. Here, they formed a Methodist congregation and built a two-room school house and a cemetery. Cheeca has preserved this Pioneer Cemetery, where members of the founding families of Islamorada are buried. You can explore it today; it is a designated historical site. The Angel with the Broken Wing watches over the grave of Etta Pinder, who died in 1914. Here lies the first footprint of Islamorada – "Purple Isle" in Spanish.

The link of civilization with Islamorada came in 1905. Henry Morrison Flagler built his Overseas Railway, linking the Keys to Miami and beyond. With legendary storytellers like Zane Grey and Ernest Hemingway painting an alluring landscape of romance and adventure in the Keys, it didn't take long for the country's richest to discover this picture perfect tropical island paradise. They came to escape the colder climates of the East and to enjoy a sportsman's paradise. A Miami Herald newspaper reported, "Small wonder that so many sportsmen are attracted to the Keys. Here is the fishing ground of the world, where strikes are as frequent as sunny days, and specimens that would be record catches in other parts of the world are tossed disdainfully overboard to grow up." Islamorada was on the map.

The early 1940's brought electricity and fresh water. Mrs. Clara Mae Downey from Olney, Maryland, opened the Olney Inn in 1946. She described this early bellwether of Cheeca as "different – rather comparable to the tropical estate of a gifted host." Clara's first guest was President Harry Truman, who cherished his time loafing around the pool and wondering amidst the resort's 22 quaint bungalows. Over 1,000 graceful palm trees swayed in the cool ocean breezes. Another visitor was famed newsman Edward R. Murrow, who helped the Olney Inn gain an immediate reputation as a political retreat for the Washington elite.

Fast horses, high society and a healthy dose of Keys vivacity marked the reign of the Twitchell Family in the 1960's. Cynthia, better known as "Chee," was an heiress to the A&P grocery chain and owner of a top thoroughbred racing farm. "We took my nickname, combined it with my husband Carl's, and came up with "Cheeca," she recalled. The Twitchells completely refurbished the property, adding the main lodge, the oceanfront villas, tennis courts, golf course and Cheeca's trademark wooden fishing pier. Chee raised miniature tarpon and her beloved seahorses in the aquariums throughout the resort. "Suzy the Seahorse" became Cheeca's mascot and logo, gracing the resort's menus, brochures, towels and linens.

Avid outdoorsman and Coca Cola magnate Carl Navarre purchased Cheeca Lodge in 1976, hosting his Fortune 500 friends in for sunny days of sportfishing and golf. Celebrities flocked to the hotel during the Navarre tenure, including Jack Parr, Paul Newman, Joanne Woodward, Ted Williams and Jack Nicklaus. Famous guests were reeling in giant bonefish right off the resort's pier. The "Sportfishing Capital of the World" was born, seducing wealthy adventurers from around the world.

Perhaps the most famous angler to visit Islamorada in the 1970's was George H. W. Bush, 41st President of the United States. Today, President Bush chooses Cheeca Lodge & Spa as his official residence during his many fishing trips. He spent time here before his inauguration in late 1989. President Bush helped co-found the George Bush Cheeca Lodge Bonefish Tournament in 1994, which has raised thousands of dollars for various charities over the years. During the 2002 tournament Cheeca opened the doors of the George Bush Presidential Retreat, the resort's most luxurious accommodation. This beautiful suite is a living history of Bush's personal and political life. It is filled with priceless photos and mementos that were donated by this former leader of the western hemisphere.

In 2005, this cherished Florida Keys hotel underwent over $30 million dollars in renovations, restoring the property and its surrounding grounds to their original grandeur, ensuring that we will be a cherished destination for generations to come. Following a fire on New Year's Eve 2008, the Main Lodge was completely rebuilt once again, with a fabulous open-air lobby, a spectacular oceanfront banquet room with panoramic views, and an exclusive indoor / outdoor lounge area for club members.