posted November 14, 2023

Laundry Supervisor

Job Description

Job Summary: The Laundry Supervisor is responsible for the day-to-day operations of the laundry facility. They manage and lead a team of laundry attendants, ensure the proper maintenance of laundry equipment, and maintain high-quality laundry services. The Laundry Supervisor must also uphold safety and cleanliness standards.

Key Responsibilities:

1. Supervision and Team Management:

   • Lead, train, and motivate a team of laundry attendants.
   • Assign tasks, set schedules, and monitor staff performance.
   • Conduct performance evaluations and provide constructive feedback.
   • Ensure that staff adheres to dress code and follows safety guidelines.

2. Laundry Operations:

   • Oversee the sorting, washing, drying, folding, and ironing of linens, uniforms, and other laundry items.
   • Ensure all laundry processes are efficient and meet quality standards.
   • Monitor the inventory of laundry supplies and place orders when necessary.
   • Maintain cleanliness and organization in the laundry area.
3. 

   Equipment Maintenance:

   • Regularly inspect and maintain laundry equipment, including washers, dryers, and ironing machines.
   • Coordinate equipment repairs and replacements as needed.
   • Train staff on the proper use and care of laundry equipment.

4. Quality Assurance:

   • Conduct quality checks on finished laundry items to ensure they meet the established standards.
   • Implement quality control measures to minimize errors and defects.
   • Handle customer complaints and resolve issues related to laundry services.

5. Safety and Compliance:

   • Enforce safety protocols and ensure the use of personal protective equipment (PPE).
   • Stay updated on health and safety regulations and ensure compliance.
   • Train staff on safety procedures and emergency protocols.

6. Documentation and Reporting:

   • Maintain records of laundry processes, including inventory, equipment maintenance, and staff schedules.
   • Generate reports on laundry productivity, expenses, and inventory levels.
7. 

   Cost Control:

   • Monitor laundry expenses and identify opportunities for cost reduction.
   • Optimize resource utilization to minimize waste.

Qualifications:

• High school diploma or equivalent; relevant certifications or coursework is a plus.
• Previous experience in laundry operations, with at least 2-3 years in a supervisory role.
• Knowledge of laundry equipment, chemicals, and laundry techniques.
• Strong leadership and team management skills.
• Attention to detail and a commitment to quality.
• Good communication and problem-solving skills.
• Ability to work in a fast-paced environment.
• Familiarity with safety regulations and practices.

Physical Requirements:

• Ability to lift and carry heavy laundry bags or equipment.
• Standing for extended periods.
• Bending, stooping, and kneeling as needed to operate equipment and perform tasks.

Working Conditions:

• The Laundry Supervisor may work in a hot and humid environment.
• The role may involve exposure to cleaning chemicals and detergents.

Conclusion: A Laundry Supervisor plays a pivotal role in ensuring that laundry operations run smoothly, efficiently, and safely. They are responsible for managing staff, equipment, and quality control to provide high-quality laundry services to customers while adhering to safety and compliance standards.