posted November 18, 2023

Outlet Manager

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Job Description

The Food & Beverage Outlets Manager is responsible for coordinating, supervising and directing all aspects of Food & Beverage operations, including team members, service and profit management. He/she is expected to market ideas to promote business; reduce turnover; maintain revenue and payroll budgets; and remain on the floor while keeping quality consistently high.

  • Approach all encounters with guests and team members in an attentive, friendly, courteous and service-oriented manner.
  • Manage the labor costs of the departments while ensuring service excellence.
  • Maintain high standards of service by developing the team to follow all service standards.
  • Comply at all times with The London West Hollywood standards and regulations to encourage safe and efficient hotel operations.
  • Manage recruitment, coaching and corrective action process
  • Oversee all aspects of the daily operations of the hotel’s Food & Beverage outlets.
  • Supervise all team members.
  • Respond to guest complaints in a timely manner.
  • Ensure preparation of required reports, including (but not limited to) payroll, team members schedules, quarterly actions plans.
  • Monitor quality of service in Food & Beverage outlets.
  • Assist in menu planning and preparation.
  • Ensure compliance with all local liquor laws, and health and sanitation regulations.
  • Ensure compliance with standard operating procedures in all outlets.

    Job Requirements:

  • Hotel/Restaurant Management Degree Preferred
  • At least 18 years of age
  • At least 1-3 years in food and beverage managerial position
  • Food Handlers and Tips certified
  • Intermediate computer skills
  • Excellent communication skills
  • Strong Food and Beverage knowledge
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    The London West Hollywood at Beverly Hills

    226 Room Hotel


    The London West Hollywood at Beverly Hills

    World's Best Award-Winner "The Top 15 Hotels in Los Angeles"
    6 Years Running

    The London West Hollywood is a stylish sanctuary in the most vibrant neighborhood of Los Angeles. Located at the base of the Hollywood Hills and adjacent to Beverly Hills, West Hollywood continues to emerge as a dynamic creative hub that embodies the quintessential L.A. lifestyle. Comprised of three main districts—the iconic Sunset Strip, the eclectic Santa Monica Blvd., and the cutting-edge West Hollywood Design District—“WeHo” packs some of L.A.’s hottest destinations, coolest restaurants, and chicest shops into just under two square miles. And The London is the quintessential urban oasis ideally located in the heart of everything that West Hollywood has to offer.

    From our unbeatable location in one the most walkable areas in greater Los Angeles, guests can easily stroll to some of the city’s most sought-after restaurants, including Craig’s, Cecconi's, and La Boheme. Home to L.A.’s best art galleries, WeHo’s Design District is also where you’ll find world-class boutiques like Amanu, The Great, and Rag & Bone. The Sunset Strip’s storied music venues, including The Roxy Theatre, Whisky a Go-Go, continue to draw crowds night after night, while world-class cultural attractions like the L.A.’s Museum Row are also close by.

    Ideally located at the crossroads of Beverly Hills and central LA, The London West Hollywood is a tranquil urban oasis that epitomizes modern luxury for the most discerning guests. Our spacious, all-suite accommodations combine sophisticated comfort, awe-inspiring views, and a signature sense of California cool. The best in West Hollywood luxury hotels, our impeccable service, exquisite food and drink offerings, and wide array of unparalleled amenities create a truly unforgettable experience.

    The London West Hollywood at Beverly Hills

    1020 North San Vicente Blvd.

    West Hollywood, CA 90069

    Telephone (310) 854-1111