posted November 19, 2023

Housekeeping Houseperson

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Job Description

Job Summary

Supports the overall operations of the Housekeeping Department in maintaining the general cleanliness of all public and back of house spaces, with particular attention placed on the areas with the most traffic and where any immediate need arises.

Pay Rate: $14.50

Job Duties

  • Inspects and cleans guest corridors and public areas, to include vacuuming, dusting, and mopping, to ensure cleanliness standards are met.
  • Removes food trays, newspapers and trash from guest room hallways and transports to appropriate areas for washing or disposal.
  • Assists Room Attendants with moving heavy items, such as mattresses and soiled linens.
  • Delivers linens and necessary supplies to Room Attendants. 
  • Assists in the Laundry Room by washing and folding linens and towels. 
  • Stocks and replenishes housekeeping carts and storage closets. 
  • Responds to guest requests in a friendly and prompt manner. Follows up to ensure guest satisfaction.
  • Delivers housekeeping supplies to guest rooms in a timely manner. 
  • Identifies and reports preventative or other maintenance issues in public areas or guest rooms.

    Note: May be assigned additional duties by supervisor or manager

    Education and Experience

    • Previous housekeeping experience preferred but not required

    Skills and Abilities

    • Customer service oriented
    • Time management and organizational skills
    • Ability to pay close attention to detail
    • Ability to work a flexible schedule, including evenings, weekends, and holidays

    Physical Requirements

    • Ability to walk and stand for extended periods, kneel, reach, talk, hear, see, bend, twist, kneel, crouch, stoop, climb, grasp and perform repetitive motions.
    • Ability to push, pull, lift, carry or otherwise move up to 75 lbs.


    • 401k after 90 days, fully vested, company match to 3%
    • Medical (4 plan choices)
    • Dental (2 Plan choices)
    • Vision
    • Employee Assistance Program (EAP)
    • Flexible Spending Account (FSA)
    • Awesome Paid Time Off policy
    • Marriott Hotel Discounts Worldwide
    • Northwood Hospitality Discounts 
    • Discounts at our Gallery Restaurant and Spa

    EEO and ADA Statements

    The Aloft – Charlotte Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and an inclusive culture.

    Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

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    Aloft Charlotte Ballantyne

    136 Room Hotel

    Aloft Charlotte Ballantyne

    Aloft Charlotte Ballantyne has a state-of-the-art inspired design set in the heart of the Ballantyne Corporate Park. Tech savvy and social travelers will love having fast & free Wi-Fi throughout and a thriving bar scene at W XYZ® bar.

    Aloft Charlotte Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.


    Integrity, Collaboration, Passion

    Integrity, Collaboration, Passion

    We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.


    At Aloft Charlotte Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.

    Aloft Charlotte Ballantyne

    13139 Ballantyne Corporate Place

    Charlotte, NC 28277

    Telephone (704) 247-2222