Jobs at The London West Hollywood at Beverly Hills

• Bell Attendant (Guest Services)

  Typically the first and last point of contact for our guests, the Bell Attendant position is a critical link to guest satisfaction. Responsibilities include welcoming guests; opening doors; moving luggage; acquainting guests with amenities of the resort and their rooms; anticipating guests’ needs and meeting or exceeding those needs; responding to and resolving guest inquires and complaints; and coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.

• Banquet Houseperson (Catering/Banquet)

  The Banquet Houseperson is responsible for the set-up, refresh, tear down and maintenance of all banquets and meeting space.

• Front Desk Agent (Guest Services)

  Often the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.

• Banquet Server (Catering/Banquet)

  Banquet Servers are responsible for the set-up and serving of food and beverages to guests at all banquet functions, according to the hotel standards.

• Rooms Controller (Rooms Division)

  The Rooms Controller plays a critical role in ensuring an exceptional guest experience by strategically managing room inventory, assignments, and preferences to optimize both guest satisfaction and hotel revenue. Acting as the liaison between the Front Desk, Housekeeping, Reservations, and Sales departments, the Rooms Controller ensures accurate room allocations that balance operational efficiency with personalized guest service in a luxury hospitality environment.

• Server (Food & Beverage)

  The restaurant server is second only to the quality of the food in creating positive memorable culinary experiences. Guest service is the first and primary responsibility. Everything the server does is done to delight guests.

• Human Resources Manager (Human Resources)

  The Human Resources Manager is responsible for overseeing the day-to-day operation of the Human Resources department, reporting to the Director of Human Resources, and responsible for a variety of Human Resources functions.  This position ensures compliance with hotel policies and procedures, conducts training, administers benefits, handles worker’s compensation, oversees leaves of absence and manages the employee life cycle. 

• Outlet Manager (Food & Beverage)

  The Food & Beverage Outlet Manager is responsible for coordinating, supervising and directing all aspects of Food & Beverage operations, including team members, service and profit management. He/she is expected to market ideas to promote business; reduce turnover; maintain revenue and payroll budgets; and remain on the floor while keeping quality consistently high.

• Storeroom Clerk (Operations)

  The Storeroom Clerk is responsible for receiving and/or issuing food, beverages, supplies, and operating equipment. They are also responsible for ensuring that all products and services received are consistent with hotel quality standards and communicate all omissions and deviations to appropriate management.

careers.northwoodhospitality.com/london-weho/jobs