The Human Resources Coordinator is responsible for assisting the Director of Human Resources with a variety of Human Resources functions. He/she ensures all records and postings are compliant with state/federal laws, enforces company policies and assists with team member benefits. This position follows closely all HR processes and monitors missing documentation.
The Food & Beverage Outlet Manager is responsible for coordinating, supervising and directing all aspects of Food & Beverage operations, including team members, service and profit management. He/she is expected to market ideas to promote business; reduce turnover; maintain revenue and payroll budgets; and remain on the floor while keeping quality consistently high.
The ideal candidate will be a seasoned professional with a proven track record in driving revenue and building strong client relationships within the hospitality industry.
The restaurant server is second only to the quality of the food in creating positive memorable culinary experiences. Guest service is the first and primary responsibility. Everything the server does is done to delight guests.
The Director of Front Office Operations is responsible for overseeing Guest Services, Concierge and Bell Attendants to ensure customer satisfaction, quality service and compliance with company policies and procedures while meeting/exceeding financial goals. In this role, the Director of Front Office Operations is responsible for providing excellent service oversight to our guests while maximizing room revenue and productivity, and developing Managers and team members in these departments.
Often the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.