Jobs at The Darcy

• Host / Hostess (Food & Beverage)

  Guest Service- Greet and make all guests feel welcomed to the restaurant.- Present a clean and professional appearance at all times.- Maintain a friendly, cheerful and courteous demeanor at all times.- Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude. - Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.

• Restaurant Server (Food & Beverage)

  Guest Service* Greet and make all guests feel welcomed to the restaurant.* Take drink and food orders, process orders in a timely manner, serve orders and accommodate special needs/requests.* Remain attentive to guests throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.* Complete all restocking and cleaning duties by performing opening and closing as instructed.* Memorize menu items, recipes and daily specials in order to answer questions and make recommendations.* Maintain cleanliness standards in restaurant, wait station and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy health and safety requirements.* Attend team briefings.* Present a clean and professional appearance at all times.* Maintain a friendly, cheerful and courteous demeanor at all times.* Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude. * Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.* Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.* Be continually aware of, and maintain, the highest standards of safety and hygiene.

• Bellperson / Valet (Guest Services)

  I. Job SummaryTypically the first and last point of contact for our guests, the bell station position is a critical link to guest satisfaction. Responsibilities include welcoming guests; opening doors; moving luggage; acquainting guests with amenities of the resort and their rooms; anticipating guests- needs and meeting or exceeding those needs; responding to and resolving guest inquires and complaints; and coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.

• Director of Sales and Marketing (Sales & Marketing)

  The Director of Sales and Marketing (DOSM) will seek out and engage with clients both leisure and group and sell with confidence. This position will develop and implement sales and marketing strategies for the hotel, including securing new accounts and maintaining existing accounts, to maximize the profitability of the hotel and maintain guest satisfaction. This position must work on property. DOSM will sell hotel guest rooms, catering services, and banquet facilities through direct client contact to maximize total rooms revenues and profits. DOSM will establish client base of organizations, associations, and corporate businesses through direct outside and inside sales efforts.

• Server Assistant / Busperson (Chefs/Kitchen)

  I. Job SummaryThe Restaurant Busser graciously and efficiently restock and replenish food-service supplies, assist wait staff, clear and reset tables.

• Sous Chef (Chefs/Kitchen)

  The Sous Chef plans, organizes, controls and directs the work of team members in the kitchen. Responsible for food preparation while ensuring superior quality and consistency. This position also controls costs and manages inventory to maximize efficiency and profits.

• Bartender (Bartender/Mixologist)

  Key Duties and Responsibilities:* Informs Manager or MOD, when new bottles of liquor or supplies are needed.* Recognizes levels of intoxication and prevents customers from becoming intoxicated.* Turns on / off any promotional signage* Maintains a safe work environment at all times.* Informs customer about current bar specials.* Restocks bar supplies, such as dry goods, all glassware, all juices, sodas, and garnishes.* Ensure that the cleanliness of the bar and lounge areas and equipment, TV, mirrors, signs, tables, chairs, stainless steel are maintained.* Cleans all bar tables, ashtrays and wipes clean.* Checks chairs for spills.* Maintains and cleans all liquor and draft beer control devices.* Records all Sales by ringing exact amounts into register.* Reads orders from waiter/waitress and fills and directs wait staff, when to serve in bar.* Greets customers in a courteous fashion, with world-class service in mind.* Completes Daily Bottle Beer Reconciliation and Liquor Report, review any shortages and overages and records them for management review.* Follow work schedule provided and review upcoming events.* Setup bar area and seating area prior to opening.* Checks opening inventory, notes any shortages or changes.* Pours and Dispenses Alcoholic Beverages to Legal age guests.* Rotates and restocks bar coolers, with inventory from walk-in cooler.* Changes tap on empty kegs. Reports any problems or leaks to MOS.* Cleans all surfaces during shift and at end of shift.* Maintains security of all bar supplies and inventory.* Maintains record of daily operations as required.* Capable of mixing drinks according to the establishment's specified recipes* Capable of cutting fruit into slices to be used as garnishes* Understand alcohol safety procedures to prevent over-intoxication

• Front Desk Agent (Guest Services)

  Often the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.

Apply for these jobs at https://careers.northwoodhospitality.com/the-darcy/jobs