The Ballantyne, a Luxury Collection Hotel

10000 Ballantyne Commons Parkway

Charlotte, NC 28277

Telephone (704) 248-4000

Website www.theballantynehotel.com

Managed by Northwood Hospitality

Hotel with 244 Rooms
Managed By Northwood Hospitality
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Full-Time

Job Description

Job Description

Baker – BAKER001 

Department: Culinary 

Reports To: Sous Chef, Executive Chef  

Northwood Overview 

An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.  

Job Overview:  

As a Baker, you will be responsible for producing a wide variety of high-quality baked goods for our hotel guests. You will be responsible for preparing, baking, and decorating a wide range of items, including breads, pastries, cakes, and desserts. 

Key Responsibilities 

  • Prepare doughs, batters, and fillings according to recipes and standards. 
  • Bake a variety of bread, pastries, cakes, and desserts. 
  • Decorate cakes and pastries with icings, frostings, and other decorative elements. 
  • Maintain a clean and organized workspace. 
  • Adhere to all food safety and sanitation regulations. 
  • Collaborate with the culinary team to develop new menu items and specials. 
  • Assist with inventory management and ordering supplies. 
  • Maintain a positive and professional attitude. 

Qualifications

  • Proven experience as a Baker or similar role. 
  • Strong knowledge of baking techniques and ingredients. 
  • Ability to follow recipes and measurements accurately. 
  • Excellent time management and organizational skills. 
  • Ability to work independently and as part of a team. 
  • Passion for baking and a creative eye for detail. 
  • Food Handler's Certificate (required). 

Perks & Benefits: 

  • Medical, Dental, Vision  
  • Hotel Discounts  
  • Paid Time Off  
  • Employee Assistance program 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice. 

Posted June 2, 2026

About The Ballantyne, a Luxury Collection Hotel

The Ballantyne, a Luxury Collection Hotel

Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. Explore the spa, 24-hour room service, afternoon tea and leisure offerings. The Ballantyne features beautiful hotel rooms, a lovely cottage and The Lodge at Ballantyne, a 35-room group retreat. Meeting and event with event facilities with spacious and picturesque outdoor venues, on-site group activities and creative culinary offerings.

The Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.

Values

Integrity, Collaboration, Passion

We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.

Benefits

At The Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.

About Northwood Hospitality

Founded in 2006, Northwood Hospitality (NWH) has established itself as a leading boutique operator with a true understanding of value creation. Our high-touch management philosophy focuses on providing a collaborative and hands-on approach with each hotel team. We rely on real-time operating data to drive both strategies and revenues.

People are our Passion

Our team members, guests, partners and our communities are our passion. We take a people-first approach to learning & developing, ensuring our team members have the skills and tools to succeed.

Our Purpose

Our purpose is to create and nurture an environment that ignites our team members passions; we provide the tools & mentoring to empower them and foster a sense of belonging.

Our Mission

Our mission is to maximize asset value creation and performance.

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