The Ballantyne, a Luxury Collection Hotel

10000 Ballantyne Commons Parkway

Charlotte, NC 28277

Telephone (704) 248-4000

Hotel with 244 Rooms
Managed By Northwood Hospitality
Compensation: n/a, Full-Time

Job Description

Pastry Chef - PASTRYCF 

Department: Culinary 

Reports To: Executive Chef

Northwood Overview 

An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.  

Job Overview:  

The Pastry Chef is responsible for crafting exquisite desserts, pastries, and breads that elevate the dining experience. The Pastry Chef will oversee the pastry kitchen, train staff, and ensure the highest standards of quality, taste, and presentation. 

Key Responsibilities: 

  • Menu Development: Create innovative and seasonally inspired dessert menus that complement our culinary offerings. 
  • Recipe Development: Develop new recipes and refine existing ones to ensure consistency and flavor. 
  • Production: Oversee the production of pastries, breads, and desserts, ensuring timely delivery to various outlets within the hotel. 
  • Team Leadership: Manage and train a team of pastry cooks, delegating tasks and providing guidance. 
  • Inventory Management: Maintain accurate inventory records and place orders for supplies and ingredients. 
  • Quality Control: Ensure the highest standards of quality, taste, and presentation for all pastries and desserts. 
  • Food Safety and Sanitation: Adhere to strict food safety and sanitation guidelines. 
  • Cost Control: Monitor food costs and labor expenses to maintain profitability. 
  • Equipment Maintenance: Maintain and clean kitchen equipment. 

Qualifications: 

  • Proven experience as a Pastry Chef in a high-volume, upscale establishment. 
  • Strong culinary skills, including baking, pastry-making, and cake decorating. 
  • Creative flair and a passion for crafting delicious desserts. 
  • Excellent organizational and time management skills. 
  • Ability to work under pressure and meet deadlines. 
  • Strong leadership and team management skills. 
  • Certification from a culinary school or equivalent experience. 
  • Knowledge of food safety and sanitation regulations. 

Perks & Benefits: 

  • Medical, Dental, Vision  
  • Hotel Discounts  
  • Paid Time Off  
  • Employee Assistance program 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice. 

The Ballantyne is an Equal Opportunity Employer. We support and encourage diversity in the workplace.

Posted September 2, 2026

About The Ballantyne, a Luxury Collection Hotel

The Ballantyne, a Luxury Collection Hotel

Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. Explore the spa, 24-hour room service, afternoon tea and leisure offerings. The Ballantyne features beautiful hotel rooms, a lovely cottage and The Lodge at Ballantyne, a 35-room group retreat. Meeting and event with event facilities with spacious and picturesque outdoor venues, on-site group activities and creative culinary offerings.

The Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.

Values

Integrity, Collaboration, Passion

We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.

Benefits

At The Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.

About Northwood Hospitality

Founded in 2006, Northwood Hospitality (NWH) has established itself as a leading boutique operator with a true understanding of value creation. Our high-touch management philosophy focuses on providing a collaborative and hands-on approach with each hotel team. We rely on real-time operating data to drive both strategies and revenues.

People are our Passion

Our team members, guests, partners and our communities are our passion. We take a people-first approach to learning & developing, ensuring our team members have the skills and tools to succeed.

Our Purpose

Our purpose is to create and nurture an environment that ignites our team members passions; we provide the tools & mentoring to empower them and foster a sense of belonging.

Our Mission

Our mission is to maximize asset value creation and performance.