The Banquet Chef at The Ballantyne Hotel is responsible for overseeing the preparation and execution of banquet events. This role involves managing kitchen operations, maintaining quality standards, and ensuring a memorable dining experience for guests. The ideal candidate is a creative culinary professional with strong leadership skills and a passion for delivering exceptional food.
Position Overview: Ballantyne Hotel is renowned for its luxurious accommodations and exceptional dining experiences. We are seeking a talented and passionate Banquet Sous Chef to join our culinary team and help create unforgettable events for our guests.
I. Job SummaryThe concierge is a critical link to guest satisfaction. Responsibilities include welcoming guests, assisting guests with specific requests including, but not limited to providing directions, booking reservations on and off the property, coordinating with bell, restaurant and spa staff to meet immediate guest needs, coordinating with local vendors to keep abreast of services provided and to coordinate bookings, responding to and resolving guest inquires and complaints, and ultimately ensuring guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.
Often the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.
Performs massages to Ballantyne Spa guests. Provides a professional and courteous luxury service throughout each guest's visit to ensure a memorable experience that exceeds expectations. ***Commission, plus service charge and tips. Also, hourly wage for any trainings*** *** Evening Availability****** On Call***
At the Ballantyne Spa, we pride ourselves on providing a luxurious and relaxing experience for our clients. Our dedicated team is passionate about wellness and beauty, and we are looking for a talented Nail Technician to join us in delivering exceptional service.
Accountable for the management, training and performance of the stewarding department, working daily with all F&B departments to ensure that quality and service standards are met at The Ballantyne Hotel.
We are currently seeking an experienced Fine Dining Restaurant Server to join our team during our breakfast and lunch shifts. The ideal candidate will be passionate about food, wine, and hospitality and have a proven track record of providing exceptional customer service in a fine dining setting.
Job SummaryOften the first and last contact for our guests, the Assistant Front Office Manager is a critical link to guest satisfaction. Responsibilities include supervising staff, welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.
JOB SUMMARY:The Ballantyne, A Luxury Collection Hotel, Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. The Bell Attendant will assist guests by providing transportation, carrying baggage and disseminating information to achieve guest satisfaction, quality service and compliance with company, franchise and Forbes standards.
