Morada Bay Florida Keys
81600 Overseas Hwy
Islamorada, FL 33036
Telephone (305) 664-0604
Website www.moradabaykeys.com
Managed by Northwood Hospitality
Job Description
As a Restaurant Host/Hostess, you will be the first point of contact for our guests, setting the tone for their dining experience. Your role is crucial in ensuring smooth operations and creating a welcoming atmosphere.
Responsibilities:
- Guest Service:
- Greet guests warmly and professionally upon arrival.
- Seat guests promptly and efficiently, considering their preferences and party size.
- Manage wait times and inform guests of estimated wait times.
- Answer guest inquiries and address concerns promptly.
- Assist with special requests and dietary restrictions.
- Reservations:
- Manage reservations and maintain accurate records.
- Confirm reservations and update the reservation system.
- Handle cancellations and modifications efficiently.
- Restaurant Operations:
- Monitor restaurant capacity and seating arrangements.
- Assist with table setups and resets.
- Maintain cleanliness and organization of the host stand and waiting area.
- Coordinate with the waitstaff to ensure smooth service.
- Additional Duties:
- Assist with other restaurant duties as needed, such as bussing tables or food running.
- Adhere to all hotel policies and procedures.
Qualifications:
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced environment.
- Strong organizational and time management skills.
- Positive and outgoing personality.
- Basic computer skills and knowledge of reservation systems.
- Previous experience in a restaurant or hospitality setting is preferred.
About Morada Bay Florida Keys
A Luxury Dining and Event Destination
Morada Bay Florida Keys encompasses the laid-back lifestyle of the Florida Keys and the beauty of Islamorada. Located at MM 81.6, this bayside retreat offers two of the island’s most delectable dining options, as well as entertainment and events, all overlooking Florida Bay.
Host Your Special Day With Us
You have dreamed about your wedding day and where to celebrate this special moment. With its breathtaking location, unparalleled service and award-winning cuisine, your wedding at Morada Bay Keys will be everything you envisioned. Located in the heart of Islamorada in the Florida Keys, Morada Bay Keys offers a romantic, elegant beachfront setting for your wedding day, in the laid‐back tranquility of the Keys.
About Northwood Hospitality
Founded in 2006, Northwood Hospitality (NWH) has established itself as a leading boutique operator with a true understanding of value creation. Our high-touch management philosophy focuses on providing a collaborative and hands-on approach with each hotel team. We rely on real-time operating data to drive both strategies and revenues.
People are our Passion
Our team members, guests, partners and our communities are our passion. We take a people-first approach to learning & developing, ensuring our team members have the skills and tools to succeed.
Our Purpose
Our purpose is to create and nurture an environment that ignites our team members passions; we provide the tools & mentoring to empower them and foster a sense of belonging.
Our Mission
Our mission is to maximize asset value creation and performance.
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