Conrad Nashville

1620 West End Avenue

Nashville, TN 37203

Telephone (615) 327-8000

Website www.hilton.com

Managed by Northwood Hospitality

Hotel with 234 Rooms
Managed By Northwood Hospitality
Save this job
Full-Time

Job Description

Welcome to Conrad Nashville. We offer luxurious accommodations and exceptional service in the ever-evolving Nashville hospitality industry. Join our dynamic team, learn and grow in a culture of collaboration. Our priority is your well-being, which is why we offer competitive compensation packages, healthcare insurance, 401k plans, and team member discounts. Living and working in Nashville provides access to diverse cultural attractions, entertainment venues and culinary experiences. At Conrad Nashville, you can make a positive impact and be part of a world-class hospitality brand. Join us and discover all that we have to offer.

Job Summary

The Night Auditor is responsible for the audit, balance and consolidation of departmental ledger accounts, preparation of various hotel operating reports and performing the duties of Front Desk for the evening hours. 

Job Duties

Guest Communications

  • Greet and make all guests feel welcomed to the property
  • Register guests and assign rooms
  • Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude
  • Answer inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions
  • Respond to phone calls
  • Welcome and effectively resolve guest questions, issues and complaints

Financial Transactions

  • Post all daily room and outstanding charges
  • Balance all revenue totals of cash and credits against revenue report
  • Accept revenue and floats from restaurant, ensuring that these are securely locked away
  • Prepare hotel operation reports and complete audit package to laid-down standards
  • Correct any errors or omissions made by cashiers
  • Prepare credit card/charge card summaries and post to ledger account

Perform other duties as assigned

Physical Requirements

  • Ability to sit for extended periods, walk and stand occasionally to moderately, talk, hear, listen, reach, grasp and perform repetitive motions
  • Ability to push, pull, lift, carry or otherwise move up to 10 lbs.

Benefits

  • 401k after 90 days, fully vested, company match to 4%
  • Medical (3 plan choices)
  • Dental (2 Plan choices)
  • Vision
  • Employee Assistance Program (EAP)
  • Flexible Spending Account (FSA)
  • Paid Time Off 
  • Hilton Honors Team Member Discounts
  • Northwood Hospitality Discounts 

EEO and ADA Statements

Conrad Nashville is an Equal Opportunity Employer. We support and encourage diversity in the workplace.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Posted September 28, 2026

About Conrad Nashville

Modern luxury in Music City

Come work for the best luxury hotel in Nashville! Through bold design and purposeful service, Conrad Nashville gracefully blends urban sophistication with refined elegance to create a luxury retreat within the bustle of the city. With an emphasis on top-tier service, standout amenities and thoughtfully curated partnerships, Conrad Nashville elevates the guest experience for today’s sophisticated sightseer.

Dining and Drinks

Blue Aster offers an open kitchen and an innovative twist on modern Southern cuisine with a selection of fresh seafood and a variety of local ranch steaks. The Lounge at Blue Aster provides enjoyable champagnes, iconic Southern cocktails and exceptional wines from our 2,500 bottle curated wine room.

Thistle & Rye is a casual chic, cocktail bar on the third floor of Conrad Nashville serving avant-garde cocktails and small plates with a global street food inspiration. Guests are invited to relax and unwind after work, before or after an evening out, or whenever you have a thirst for great tunes with an avant-garde cocktail.

About Northwood Hospitality

Founded in 2006, Northwood Hospitality (NWH) has established itself as a leading boutique operator with a true understanding of value creation. Our high-touch management philosophy focuses on providing a collaborative and hands-on approach with each hotel team. We rely on real-time operating data to drive both strategies and revenues.

People are our Passion

Our team members, guests, partners and our communities are our passion. We take a people-first approach to learning & developing, ensuring our team members have the skills and tools to succeed.

Our Purpose

Our purpose is to create and nurture an environment that ignites our team members passions; we provide the tools & mentoring to empower them and foster a sense of belonging.

Our Mission

Our mission is to maximize asset value creation and performance.

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