posted December 3, 2024

Resort Security Officer

Compensation: NA

Job Description

Security Officer at Cheeca Lodge & Spa: Ensuring a Safe and Secure Paradise

Join Our Team: In the serene setting of Islamorada, Cheeca Lodge & Spa is looking for a vigilant and reliable Security Officer. This role is vital for maintaining the security and well-being of our property, guests, and team members, ensuring a safe and welcoming environment.

Key Responsibilities:

  • Enforce the Emergency Action Plan (EAP) and ensure staff compliance.
  • Maintain accurate logs of security activities, calls, deliveries, and guest assistance.
  • Regular patrols of the property to ensure its security.
  • Knowledgeable in repairing locks, safes, and elevators on the property.
  • Manage security protocols for lost keys, property theft, and incident reporting.
  • Handle evening deliveries and ensure their proper distribution.
  • Provide a welcoming presence to guests, offering assistance as a valet and guiding them as needed.
  • Uphold guest confidentiality and follow correct procedures for guest room entry.
  • Promptly assist guests with their requests and ensure follow-up.
  • Effectively handle security-related guest interactions and report incidents.
  • Assist with training staff on the Emergency Action Plan and Safety Program.

Qualifications:

  • High School Diploma or GED.
  • At least 18 years old with a valid driver's license.
  • Fluent in English with excellent communication and interpersonal skills.
  • Ability to work under pressure and resolve concerns tactfully.
  • [Preferred] Experience in a security position, computer skills, and bilingual in Spanish and English.

Join Us: If you're committed to creating a secure environment and have a passion for guest service, apply for the Security Officer position at Cheeca Lodge & Spa. Your role will be crucial in maintaining our resort as a tranquil and safe haven.

Cheeca Lodge and Spa

214 Room Hotel

WELCOME TO CHEECA

A Legendary Tropical Hideaway

Since 1946 the historic Cheeca Lodge & Spa has enchanted guests with world-class fishing, exceptional accommodations, and gracious hospitality. Come experience this lush oceanfront retreat, considered the premier luxury resort in the Florida Keys.

The Legend of Our Grand Florida Keys Hotel Resort

You've found it...the crown jewel of Islamorada Florida Keys hotels. 

Hardy Keys pioneers called Conchs chose this very beach to carve out a tenacious living in the isolated beauty of the undiscovered Florida Keys. Here, they formed a Methodist congregation and built a two-room school house and a cemetery. Cheeca has preserved this Pioneer Cemetery, where members of the founding families of Islamorada are buried. You can explore it today; it is a designated historical site. The Angel with the Broken Wing watches over the grave of Etta Pinder, who died in 1914. Here lies the first footprint of Islamorada – "Purple Isle" in Spanish.

The early 1940's brought electricity and fresh water. Mrs. Clara Mae Downey from Olney, Maryland, opened the Olney Inn in 1946. She described this early bellwether of Cheeca as "different – rather comparable to the tropical estate of a gifted host." Clara's first guest was President Harry Truman, who cherished his time loafing around the pool and wondering amidst the resort's 22 quaint bungalows. 

Fast horses, high society and a healthy dose of Keys vivacity marked the reign of the Twitchell Family in the 1960's. Cynthia, better known as "Chee," was an heiress to the A&P grocery chain and owner of a top thoroughbred racing farm. "We took my nickname, combined it with my husband Carl's, and came up with "Cheeca," she recalled. The Twitchells completely refurbished the property, adding the main lodge, the oceanfront villas, tennis courts, golf course and Cheeca's trademark wooden fishing pier. Chee raised miniature tarpon and her beloved seahorses in the aquariums throughout the resort. "Suzy the Seahorse" became Cheeca's mascot and logo, gracing the resort's menus, brochures, towels and linens.

Avid outdoorsman and Coca Cola magnate Carl Navarre purchased Cheeca Lodge in 1976, hosting his Fortune 500 friends in for sunny days of sportfishing and golf. Celebrities flocked to the hotel and famous guests were reeling in giant bonefish right off the resort's pier. The "Sportfishing Capital of the World" was born, seducing wealthy adventurers from around the world.

In 2005, Cheeca Lodge underwent over $30 million dollars in renovations, restoring the property and its surrounding grounds to their original grandeur, ensuring that we will be a cherished destination for generations to come. Following a fire on New Year's Eve 2008, the Main Lodge was completely rebuilt once again, with a fabulous open-air lobby, a spectacular oceanfront banquet room with panoramic views, and an exclusive indoor / outdoor lounge area for club members.