posted February 1, 2025

Catering Sales Manager

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Compensation: NA

Job Description

I. Job Summary
The Catering Sales Manager is responsible for the efficient and professional coordination of any assigned events. This position details all wedding/social functions, and some corporate functions.

II. Job Responsibilities

Guest Management
* Exemplify the level of guest service that is expected of all employees.
* Accommodate all guest requests in an accurate and efficient manner.
* Coordinate all group requests and needs.
* Handle any guest complaints in a timely manner, maintaining a positive impression with the guest on resolving any complaints.
* Document and organize detailed requirements of each function. Coordinate activities of various departments to service accounts.
* Communicate with sales, resort manager and reservations in order to coordinate and monitor guest room blocks and special reservation needs. Assign meeting space based on needs of clients. Monitor in-house group activity, providing assistance as needed.
* Establish rapport and entertain meeting planners while promoting hotel facilities and services. conduct site inspections as needed.
* Advise sales staff as to the ability to accommodate client requirements.
* Assist sales staff in promoting resort, developing leads and securing re-bookings.
* Plan and conduct pre and post convention meetings with clients and respective departments.
* Audit banquet checks ensuring accuracy of guarantee charges to BEO's, bar consumption, miscellaneous charges to BEO's, check total to the daily.
* Perform special projects and other responsibilities as assigned.
* Walk through-walk through public area and check function's completely set and on time, rooms set per BEO specifications, door sign correct and in place, lights, temperature, music, plants, restrooms, food set to BEO specifications.
* Exemplify the level of guest service that is expected of all employees.
* Accommodate all guest requests in an accurate and efficient manner.
* Coordinate all group requests and needs.
* Handle any guest complaints in a timely manner, maintaining a positive impression with the guest on resolving any complaints.

Perform other duties as assigned.
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Cheeca Lodge and Spa

214 Room Hotel

WELCOME TO CHEECA

A Legendary Tropical Hideaway

Since 1946 the historic Cheeca Lodge & Spa has enchanted guests with world-class fishing, exceptional accommodations, and gracious hospitality. Come experience this lush oceanfront retreat, considered the premier luxury resort in the Florida Keys.

The Legend of Our Grand Florida Keys Hotel Resort

You've found it...the crown jewel of Islamorada Florida Keys hotels. 

Hardy Keys pioneers called Conchs chose this very beach to carve out a tenacious living in the isolated beauty of the undiscovered Florida Keys. Here, they formed a Methodist congregation and built a two-room school house and a cemetery. Cheeca has preserved this Pioneer Cemetery, where members of the founding families of Islamorada are buried. You can explore it today; it is a designated historical site. The Angel with the Broken Wing watches over the grave of Etta Pinder, who died in 1914. Here lies the first footprint of Islamorada – "Purple Isle" in Spanish.

The early 1940's brought electricity and fresh water. Mrs. Clara Mae Downey from Olney, Maryland, opened the Olney Inn in 1946. She described this early bellwether of Cheeca as "different – rather comparable to the tropical estate of a gifted host." Clara's first guest was President Harry Truman, who cherished his time loafing around the pool and wondering amidst the resort's 22 quaint bungalows. 

Fast horses, high society and a healthy dose of Keys vivacity marked the reign of the Twitchell Family in the 1960's. Cynthia, better known as "Chee," was an heiress to the A&P grocery chain and owner of a top thoroughbred racing farm. "We took my nickname, combined it with my husband Carl's, and came up with "Cheeca," she recalled. The Twitchells completely refurbished the property, adding the main lodge, the oceanfront villas, tennis courts, golf course and Cheeca's trademark wooden fishing pier. Chee raised miniature tarpon and her beloved seahorses in the aquariums throughout the resort. "Suzy the Seahorse" became Cheeca's mascot and logo, gracing the resort's menus, brochures, towels and linens.

Avid outdoorsman and Coca Cola magnate Carl Navarre purchased Cheeca Lodge in 1976, hosting his Fortune 500 friends in for sunny days of sportfishing and golf. Celebrities flocked to the hotel and famous guests were reeling in giant bonefish right off the resort's pier. The "Sportfishing Capital of the World" was born, seducing wealthy adventurers from around the world.

In 2005, Cheeca Lodge underwent over $30 million dollars in renovations, restoring the property and its surrounding grounds to their original grandeur, ensuring that we will be a cherished destination for generations to come. Following a fire on New Year's Eve 2008, the Main Lodge was completely rebuilt once again, with a fabulous open-air lobby, a spectacular oceanfront banquet room with panoramic views, and an exclusive indoor / outdoor lounge area for club members.

Logo for Cheeca Lodge and Spa

81801 Overseas Highway

Islamorada, FL 33036

Website www.CheecaJobs.com

Managed by Northwood Hospitality

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