posted April 24, 2025

Room Service Server - In-Room Dining

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Compensation: NA

Job Description

In-Room Dining Server (Room Service)Job Description

Position Overview:
Cheeca Lodge & Spa, a luxury 4-diamond resort in the heart of the Florida Keys, is seeking a professional and service-oriented In-Room Dining Server to deliver exceptional food and beverage experiences to our guests in the comfort of their guest rooms. The ideal candidate is attentive, reliable, and dedicated to providing a warm, polished, and timely in-room dining experience.


Department: Food & Beverage
Employment Type: Hourly / Full-Time or Part-Time
Availability Required: Days, Evenings, Weekends, Holidays

Key Responsibilities:

  • Set up, deliver, and retrieve room service orders in a prompt, courteous, and professional manner.

  • Review each order for accuracy and presentation before delivering to guest rooms.

  • Ensure correct handling of food and beverages, including temperature control and spill prevention.

  • Set up in-room dining tables and trays neatly and according to resort standards.

  • Explain menu items and specials to guests as needed and respond to guest questions or special requests.

  • Collect and process payments or obtain signatures for room charges.

  • Retrieve trays and service items promptly after guest use.

  • Maintain cleanliness and organization of the in-room dining staging area and delivery equipment.

  • Assist with side work such as polishing silverware, folding napkins, and stocking supplies.

  • Communicate any guest concerns or special requests to the In-Room Dining Supervisor or Manager.

  • Adhere to grooming, uniform, and hospitality service standards at all times.

  • Comply with food safety, sanitation, and health regulations.

Qualifications:

  • Previous room service, banquet, or restaurant server experience preferred.

  • Excellent communication and guest service skills.

  • Professional appearance and demeanor.

  • Ability to work in a fast-paced environment and remain calm under pressure.

  • Must be able to stand, walk, lift, and carry trays (up to 40 lbs) for extended periods.

  • Must be punctual, dependable, and able to work independently.

  • Must be able to work flexible shifts, including early mornings, late evenings, weekends, and holidays.

  • No Head/Face/Neck tattoos or facial piercings

Benefits for Full-Time Employees:

  • Paid Time Off and 8 Paid Holidays
  • 401(k) retirement plan with employer matching.
  • Comprehensive dental, health, and vision insurance.
  • Employer Paid Short Term Disability
  • Employee discounts at Northwood Hotels.
  • Flexible spending and health savings accounts.
  • Life insurance coverage.
  • Accidental Death & Dismemberment (AD&D) insurance.
Why Join Us?

As an In-Room Dining Server at Cheeca Lodge & Spa, you'll be part of a team that delivers more than meals—you’ll deliver memorable moments. If you enjoy hospitality, thrive in a guest-facing role, and have an eye for detail, we’d love to have you on our team.

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Cheeca Lodge and Spa

214 Room Hotel

WELCOME TO CHEECA

A Legendary Tropical Hideaway

Since 1946 the historic Cheeca Lodge & Spa has enchanted guests with world-class fishing, exceptional accommodations, and gracious hospitality. Come experience this lush oceanfront retreat, considered the premier luxury resort in the Florida Keys.

The Legend of Our Grand Florida Keys Hotel Resort

You've found it...the crown jewel of Islamorada Florida Keys hotels. 

Hardy Keys pioneers called Conchs chose this very beach to carve out a tenacious living in the isolated beauty of the undiscovered Florida Keys. Here, they formed a Methodist congregation and built a two-room school house and a cemetery. Cheeca has preserved this Pioneer Cemetery, where members of the founding families of Islamorada are buried. You can explore it today; it is a designated historical site. The Angel with the Broken Wing watches over the grave of Etta Pinder, who died in 1914. Here lies the first footprint of Islamorada – "Purple Isle" in Spanish.

The early 1940's brought electricity and fresh water. Mrs. Clara Mae Downey from Olney, Maryland, opened the Olney Inn in 1946. She described this early bellwether of Cheeca as "different – rather comparable to the tropical estate of a gifted host." Clara's first guest was President Harry Truman, who cherished his time loafing around the pool and wondering amidst the resort's 22 quaint bungalows. 

Fast horses, high society and a healthy dose of Keys vivacity marked the reign of the Twitchell Family in the 1960's. Cynthia, better known as "Chee," was an heiress to the A&P grocery chain and owner of a top thoroughbred racing farm. "We took my nickname, combined it with my husband Carl's, and came up with "Cheeca," she recalled. The Twitchells completely refurbished the property, adding the main lodge, the oceanfront villas, tennis courts, golf course and Cheeca's trademark wooden fishing pier. Chee raised miniature tarpon and her beloved seahorses in the aquariums throughout the resort. "Suzy the Seahorse" became Cheeca's mascot and logo, gracing the resort's menus, brochures, towels and linens.

Avid outdoorsman and Coca Cola magnate Carl Navarre purchased Cheeca Lodge in 1976, hosting his Fortune 500 friends in for sunny days of sportfishing and golf. Celebrities flocked to the hotel and famous guests were reeling in giant bonefish right off the resort's pier. The "Sportfishing Capital of the World" was born, seducing wealthy adventurers from around the world.

In 2005, Cheeca Lodge underwent over $30 million dollars in renovations, restoring the property and its surrounding grounds to their original grandeur, ensuring that we will be a cherished destination for generations to come. Following a fire on New Year's Eve 2008, the Main Lodge was completely rebuilt once again, with a fabulous open-air lobby, a spectacular oceanfront banquet room with panoramic views, and an exclusive indoor / outdoor lounge area for club members.

Logo for Cheeca Lodge and Spa

81801 Overseas Highway

Islamorada, FL 33036

Website www.CheecaJobs.com

Managed by Northwood Hospitality

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