The London West Hollywood at Beverly Hills

1020 North San Vicente Blvd.

West Hollywood, CA 90069

Telephone (310) 854-1111

Website www.thelondonwesthollywood.com

Managed by Northwood Hospitality

Hotel with 226 Rooms
Managed By Northwood Hospitality
Current Job Openings
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Job Description

The Senior Corporate Catering Sales Manager at The London West Hollywood at Beverly Hills is responsible for driving corporate catering revenue through strategic sales, account development, and high-level event execution. This role focuses on both securing new corporate business and growing existing accounts, while acting as a trusted advisor to clients and leading the planning and execution process in partnership with the Banquet and Operations teams.

  • Proactively solicit, negotiate and secure new and repeat catering business while adhering to through strategic selling, upselling and optimal use of event space to meet/exceed revenue goals.
  • Manage the day to day relationship between the operations and the client, to ensure excellent service and smooth event delivery.
  • Lead clients through the planning process, providing strategic guidance on event design, flow, and food & beverage to enhance both guest experience and revenue.
  • Ensure exceptional service standards are maintained throughout the sales and event lifecycle, delivering a high-touch, luxury client experience
  • Review and direct the work of outside contractors when needed while ensuring set-up, pricing and following through meets hotel and corporate quality standards and customer satisfaction is achieved.
  • Approach all encounters with guests and team members in an attentive, friendly, courteous and service-oriented manner.
  • Set solicitation goals with the Director of Events and Catering and meet or exceed solicitation goals and revenue goals.
  • Actively develop and grow existing accounts while prospecting and securing new corporate clients through outbound sales efforts, networking, and industry engagement.
  • Meet and greet guests upon arrival, review the course of events and introduce other staff members (banquet manager, captain, etc.).
  • Develop menus, event agendas, and detailed BEOs with a high level of accuracy, ensuring all client expectations and operational needs are clearly communicated.
  • Handle inquiry calls and outside sales calls. Follow through to completion of function(s).
  • Maintain pricing integrity and propose upscale menus for all groups.
  • Proactively manage and resolve guest concerns, ensuring timely follow-up and a seamless client experience.
  • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
  • Collaborate cross-functionally with culinary, banquet, and hotel leadership teams to ensure seamless execution and proactively resolve operational challenges.
  • Maintain current information and monitor booking trends to produce forecast figures and month-end reports.
  • Comply with weekly and monthly forecasting procedures.

    Job Requirements:

  • Minimum 5+ years of corporate and/or social catering sales experience, preferably in a luxury or lifestyle hotel environment
  • Proven track record of meeting or exceeding revenue goals
  • Strong knowledge of food & beverage operations and event planning
  • Exceptional client relationship and communication skills
  • Ability to manage multiple high-touch events simultaneously in a fast-paced environment
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    The London West Hollywood at Beverly Hills

    Hotel with 226 Rooms

    ICONIC GLAMOUR AND STYLISH ALLURE

    The London West Hollywood at Beverly Hills

    World's Best Award-Winner "The Top 15 Hotels in Los Angeles"
    6 Years Running

    THE EPITOME OF LAID-BACK GLAMOUR IN THE HEART OF LOS ANGELES
    The London West Hollywood is a stylish sanctuary in the most vibrant neighborhood of Los Angeles. Located at the base of the Hollywood Hills and adjacent to Beverly Hills, West Hollywood continues to emerge as a dynamic creative hub that embodies the quintessential L.A. lifestyle. Comprised of three main districts—the iconic Sunset Strip, the eclectic Santa Monica Blvd., and the cutting-edge West Hollywood Design District—“WeHo” packs some of L.A.’s hottest destinations, coolest restaurants, and chicest shops into just under two square miles. And The London is the quintessential urban oasis ideally located in the heart of everything that West Hollywood has to offer.

    From our unbeatable location in one the most walkable areas in greater Los Angeles, guests can easily stroll to some of the city’s most sought-after restaurants, including Craig’s, Cecconi's, and La Boheme. Home to L.A.’s best art galleries, WeHo’s Design District is also where you’ll find world-class boutiques like Amanu, The Great, and Rag & Bone. The Sunset Strip’s storied music venues, including The Roxy Theatre, Whisky a Go-Go, continue to draw crowds night after night, while world-class cultural attractions like the L.A.’s Museum Row are also close by.

    Ideally located at the crossroads of Beverly Hills and central LA, The London West Hollywood is a tranquil urban oasis that epitomizes modern luxury for the most discerning guests. Our spacious, all-suite accommodations combine sophisticated comfort, awe-inspiring views, and a signature sense of California cool. The best in West Hollywood luxury hotels, our impeccable service, exquisite food and drink offerings, and wide array of unparalleled amenities create a truly unforgettable experience.