The London, a Luxury Collection Hotel, New York City
151 West 54th Street
New York, NY 10019
Telephone (917) 590-5400
Website www.marriott.com
Managed by Northwood Hospitality
Job Description
The Housekeeping Administrative Assistant is responsible for providing essential clerical support to the Housekeeping Department. This role involves a variety of tasks, including inventory control, and guest relations. The ideal candidate will be highly organized, detail-oriented, and possess strong communication skills.
Responsibilities:
- Administrative Support:
- Monitor and maintain inventory levels of cleaning supplies, linens, and other housekeeping materials.
- Place orders for supplies as needed and track deliveries.
- Conduct regular inventory audits to identify shortages and overages.
- Guest Relations:
- Coordinate with the Front Desk to ensure guest requests and special requests are fulfilled.
- Assist with resolving guest issues and concerns related to housekeeping.
- General Office Duties:
- Answer and direct phone calls, and take messages
- Assist with data entry and other clerical tasks as required.
- Maintain a clean and organized workspace.
Qualifications:
- High school diploma or equivalent.
- Previous experience in a hotel or hospitality setting, preferably in housekeeping.
- Strong organizational and time management skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Ability to multi-task and prioritize tasks.
- Attention to detail and accuracy.
- Positive and professional demeanor.
About The London, a Luxury Collection Hotel, New York City
Experience our New York Luxury Hotel near Central Park
The London, a Luxury Collection Hotel, New York City is your home away from home on 54th Street. Explore the best of New York City just steps from the front doors of our luxury hotel, including Central Park, Carnegie Hall, the Museum of Modern Art (MoMA), and Radio City Music Hall. Our 562 suites offer a refined, residential experience—complete with striking city views and up to 2,700 square feet of private accommodations. Epicurean delights await at Dabble, our lobby-level restaurant enjoyed by hotel guests and New Yorkers alike.
About Northwood Hospitality
Founded in 2006, Northwood Hospitality (NWH) has established itself as a leading boutique operator with a true understanding of value creation. Our high-touch management philosophy focuses on providing a collaborative and hands-on approach with each hotel team. We rely on real-time operating data to drive both strategies and revenues.
People are our Passion
Our team members, guests, partners and our communities are our passion. We take a people-first approach to learning & developing, ensuring our team members have the skills and tools to succeed.
Our Purpose
Our purpose is to create and nurture an environment that ignites our team members passions; we provide the tools & mentoring to empower them and foster a sense of belonging.
Our Mission
Our mission is to maximize asset value creation and performance.
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