The London, a Luxury Collection Hotel, New York City
151 West 54th Street
New York, NY 10019
Telephone (917) 590-5400
Website www.marriott.com
Managed by Northwood Hospitality
Job Description
The Assistant Director of Food & Beverage will assist in managing all aspects of the hotel's food and beverage operations. This role will be responsible for overseeing daily operations, staff management, financial performance, and guest satisfaction.
Responsibilities:
- Operations Management:
- Oversee daily operations of all food and beverage outlets, including restaurants, bars, and banquet services.
- Ensure smooth operations, efficient service, and consistent quality standards.
- Monitor and control food and beverage costs, labor costs, and other operational expenses.
- Develop and implement strategies to improve operational efficiency and profitability.
- Staff Management:
- Recruit, hire, train, and develop a high-performing team of food and beverage professionals.
- Conduct regular performance reviews and provide feedback to staff.
- Foster a positive and supportive work environment.
- Address employee concerns and resolve issues promptly.
- Financial Performance:
- Analyze financial reports to identify trends and opportunities for improvement.
- Develop and implement strategies to increase revenue and reduce costs.
- Monitor inventory levels and food costs to ensure optimal profitability.
- Prepare budgets and forecasts for food and beverage operations.
- Guest Satisfaction:
- Ensure exceptional guest service and satisfaction.
- Resolve guest complaints and issues in a timely and professional manner.
- Monitor guest feedback and implement improvements based on feedback.
- Develop and implement guest loyalty programs.
- Menu Development:
- Collaborate with the Executive Chef to develop creative and appealing menus.
- Ensure menu pricing is competitive and profitable.
- Monitor food trends and incorporate new menu items as needed.
- Event Planning and Execution:
- Oversee the planning and execution of banquets, weddings, and other special events.
- Coordinate with the sales and catering teams to ensure seamless event delivery.
- Manage event staffing, food and beverage offerings, and event setup.
Qualifications:
- Bachelor's degree in Hospitality Management or related field.
- Minimum of 5 years of experience in food and beverage management.
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Proficiency in food and beverage cost control.
- Knowledge of POS systems and other relevant software.
- Ability to work flexible hours, including weekends and holidays.
Salary Range $95000-$100000
About The London, a Luxury Collection Hotel, New York City
Experience our New York Luxury Hotel near Central Park
The London, a Luxury Collection Hotel, New York City is your home away from home on 54th Street. Explore the best of New York City just steps from the front doors of our luxury hotel, including Central Park, Carnegie Hall, the Museum of Modern Art (MoMA), and Radio City Music Hall. Our 562 suites offer a refined, residential experience—complete with striking city views and up to 2,700 square feet of private accommodations. Epicurean delights await at Dabble, our lobby-level restaurant enjoyed by hotel guests and New Yorkers alike.
About Northwood Hospitality
Founded in 2006, Northwood Hospitality (NWH) has established itself as a leading boutique operator with a true understanding of value creation. Our high-touch management philosophy focuses on providing a collaborative and hands-on approach with each hotel team. We rely on real-time operating data to drive both strategies and revenues.
People are our Passion
Our team members, guests, partners and our communities are our passion. We take a people-first approach to learning & developing, ensuring our team members have the skills and tools to succeed.
Our Purpose
Our purpose is to create and nurture an environment that ignites our team members passions; we provide the tools & mentoring to empower them and foster a sense of belonging.
Our Mission
Our mission is to maximize asset value creation and performance.
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