posted March 18, 2024

Server

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Compensation: $19.08 per hour

Job Description

The restaurant server is second only to the quality of the food in creating positive memorable culinary experiences. Guest service is the first and primary responsibility. Everything the server does is done to delight guests.

  • Greet and make all guests feel welcomed to the restaurant.
  • Take drink and food orders, process orders in a timely manner, serve orders and accommodate special needs/requests.
  • Remain attentive to guests throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
  • Complete all restocking and cleaning duties by performing opening and closing as instructed.
  • Memorize menu items, recipes and daily specials in order to answer questions and make recommendations.
  • Maintain cleanliness standards in restaurant, wait station and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy health and safety requirements.
  • Attend team briefings.
  • Present a clean and professional appearance at all times.
  • Maintain a friendly, cheerful and courteous demeanor at all times.
  • Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
  • Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.
  • Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.
  • Be continually aware of, and maintain, the highest standards of safety and hygiene.
  • Control allocated guest checks by following established check-use procedures and legibly documenting all required information as guest orders are taken and processed.
  • Post food and drink charges and compute final guest check.
  • Handle cash, credit card, currency conversions and other financial transactions.
  • Receive proper payment from guest and ensure accuracy of guest check and method of payment.
  • Ensure the security of guest payment information.
  • Perform other duties as assigned.

    Job Requirements:

  • High school diploma or GED
  • At least 18 years of age
  • One year in the hospitality or restaurant industry
  • Basic computer skills
  • Must be have basic food/beverage knowledge
  • Tips, RBS and Food Handler Certifications Required
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    The London West Hollywood at Beverly Hills

    226 Room Hotel

    ICONIC GLAMOUR AND STYLISH ALLURE

    The London West Hollywood at Beverly Hills

    World's Best Award-Winner "The Top 15 Hotels in Los Angeles"
    6 Years Running

    THE EPITOME OF LAID-BACK GLAMOUR IN THE HEART OF LOS ANGELES
    The London West Hollywood is a stylish sanctuary in the most vibrant neighborhood of Los Angeles. Located at the base of the Hollywood Hills and adjacent to Beverly Hills, West Hollywood continues to emerge as a dynamic creative hub that embodies the quintessential L.A. lifestyle. Comprised of three main districts—the iconic Sunset Strip, the eclectic Santa Monica Blvd., and the cutting-edge West Hollywood Design District—“WeHo” packs some of L.A.’s hottest destinations, coolest restaurants, and chicest shops into just under two square miles. And The London is the quintessential urban oasis ideally located in the heart of everything that West Hollywood has to offer.

    From our unbeatable location in one the most walkable areas in greater Los Angeles, guests can easily stroll to some of the city’s most sought-after restaurants, including Craig’s, Cecconi's, and La Boheme. Home to L.A.’s best art galleries, WeHo’s Design District is also where you’ll find world-class boutiques like Amanu, The Great, and Rag & Bone. The Sunset Strip’s storied music venues, including The Roxy Theatre, Whisky a Go-Go, continue to draw crowds night after night, while world-class cultural attractions like the L.A.’s Museum Row are also close by.

    Ideally located at the crossroads of Beverly Hills and central LA, The London West Hollywood is a tranquil urban oasis that epitomizes modern luxury for the most discerning guests. Our spacious, all-suite accommodations combine sophisticated comfort, awe-inspiring views, and a signature sense of California cool. The best in West Hollywood luxury hotels, our impeccable service, exquisite food and drink offerings, and wide array of unparalleled amenities create a truly unforgettable experience.

    Logo for The London West Hollywood at Beverly Hills

    The London West Hollywood at Beverly Hills

    1020 North San Vicente Blvd.

    West Hollywood, CA 90069

    Telephone (310) 854-1111

    Website www.thelondonwesthollywood.com

    Managed by Northwood Hospitality

    Current Job Openings