posted August 16, 2024
In Room Dining
Compensation: 14.00
Job Description
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Welcome to Conrad Nashville. We offer luxurious accommodations and exceptional service in the ever-evolving Nashville hospitality industry. Join our dynamic team, learn and grow in a culture of collaboration. Our priority is your well-being, which is why we offer competitive compensation packages, healthcare insurance, 401k plans, and team member discounts. Living and working in Nashville provides access to diverse cultural attractions, entertainment venues and culinary experiences. At Conrad Nashville, you can make a positive impact and be part of a world-class hospitality brand. Join us and discover all that we have to offer.
Job Summary
The Food Server is responsible for creating the overall dining experience for our guests. The role will be accountable for interacting with guests, taking food & beverage orders as well as ensuring an exceptional guest experience..
Job Duties
- Greet guest in a positive, friendly manner and make them feel welcome upon seating.
- Guide guest through all phases of their experience at the restaurant.
- Consistently follow sequence of service utilizing all proper procedures standardized by management.
- Rotate to other Food & Beverage outlets/venues, as necessary.
- Maintain table cleanliness utilizing silent table approach.
- Itemized bills correctly and efficiently secure payment.
- Ensure table side food service and quality presentation.
- Maintain cleanliness and stock of assigned sections, side stations, tables and POS stations.
- Anticipate the guests’ needs and respond appropriately with a sense of urgency.
- Review identification of customers to verify they are of legal drinking age.
- Maintain level of professionalism that will make guest want to return.
- Exhibit proper knowledge, selling techniques of all menu items; food, non-alcoholic beverages and alcoholic beverages.
- Deliver food & beverages, including alcoholic options to guests.
- Provide proper communication and promptly resolve guest issues.
- Obtain and maintain position-specific licensing.
- Work as a team, assisting all guests’ needs and inquiries.
- Ensure all Conrad Nashville core values as well as property and department standards are implemented and applied.
- Bid farewell to guests, using guest’s name when known and encourage them to return.
- Other duties as assigned.
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Education and Experience
- 2+ years of experience in a hotel, restaurant, or catering facility of similar caliber preferred.
- Experience in fast paced, high volume atmosphere.
- Good organizational and communication skills.
- Ability to obtain & maintain full knowledge and understanding of company and
- department rules and regulations, policies, and procedures.
- Excellent customer service skills.
- Ability to read, write & speak fluent English.
Physical Requirements
- Most work tasks are performed indoors, temperature can be very hot with or without control of environmental systems.
- Must be able to stand for long periods of time
- Must be able to maneuver between stations and areas efficiently and easily
- Must be able to lift up to 40 lbs.
- Requires manual dexterity
- Must be flexible to work any day of the week, weekends, and holidays if assigned
Benefits:
- 401k after 90 days, fully vested, company match to 4%
- Medical (3 plan choices)
- Dental (2 Plan choices)
- Vision
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- Paid Time Off
- Hilton Honors Team Member Discounts
- Northwood Hospitality Discounts
EEO and ADA Statements
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Conrad Nashville is an Equal Opportunity Employer. We support and encourage diversity in the workplace.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Conrad Nashville
234 Room Hotel
Modern luxury in Music City
Come work for the best luxury hotel in Nashville! Through bold design and purposeful service, Conrad Nashville gracefully blends urban sophistication with refined elegance to create a luxury retreat within the bustle of the city. With an emphasis on top-tier service, standout amenities and thoughtfully curated partnerships, Conrad Nashville elevates the guest experience for today’s sophisticated sightseer.
Dining and Drinks
Blue Aster offers an open kitchen and an innovative twist on modern Southern cuisine with a selection of fresh seafood and a variety of local ranch steaks. The Lounge at Blue Aster provides enjoyable champagnes, iconic Southern cocktails and exceptional wines from our 2,500 bottle curated wine room.
Thistle & Rye is a casual chic, cocktail bar on the third floor of Conrad Nashville serving avant-garde cocktails and small plates with a global street food inspiration. Guests are invited to relax and unwind after work, before or after an evening out, or whenever you have a thirst for great tunes with an avant-garde cocktail.
1620 West End Avenue
Nashville, TN 37203
Telephone (615) 327-8000
Website www.hilton.com
Managed by Northwood Hospitality
Current Job Openings
- HVAC / Mechanical Technician
- Restaurant General Manager - Thistle & Rye
- Stewarding Manager
- Chef De Cuisine
- Director of Transient Sales
- Pastry Cook
- PBX Operator
- Laundry Attendant
- Lobby Public Area Attendant
- Guest Services Agent
- Bartender - Thistle & Rye
- Bellman
- Bellman
- Cafeteria Attendant
- Catering Coordinator
- Bartender - Blue Aster
- Hotel Dishwasher
- Houseperson
- Housekeeping Manager
- Housekeeping Supervisor
- Sales Manager - Corporate
- Security Officer
- Server - Blue Aster
- Server - Thistle & Rye
- Server Assistant - Blue Aster
- Stewarding Supervisor
- Director of Catering & Conference Services
- Night Auditor
- Pool Server
- In Room Dining
- Line Cook - Blue Aster
- Mini Bar Attendant
- Guest Services Agent
- Host / Hostess - Blue Aster
- Host / Hostess - Blue Aster