posted August 22, 2024

Food Runner

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Compensation: NA

Job Description

Job Summary:

The Food Runner at the Gallery Restaurant is responsible for delivering food orders from the kitchen to guest tables swiftly and accurately. This role requires excellent coordination and communication skills to ensure guests receive their meals in a timely manner and have an outstanding dining experience. The ideal candidate is organized, attentive, and capable of working well under pressure.

Responsibilities:

  • Deliver Orders: Transport food orders from the kitchen to the appropriate tables, ensuring accuracy and presentation.
  • Assist Servers: Support the serving staff by clearing tables and providing additional service as needed.
  • Maintain Cleanliness: Keep dining and serving areas clean and organized, including clearing dishes and resetting tables.
  • Communicate Effectively: Work closely with kitchen staff and servers to ensure timely and efficient service.
  • Guest Interaction: Provide courteous and friendly service to guests, addressing any questions or concerns promptly.
  • Ensure Quality: Verify that all orders are complete and meet the restaurant’s quality standards before delivery.
  • Follow Safety Protocols: Adhere to all health and safety regulations to ensure a safe dining environment.

Qualifications:

  • Previous experience in a fine dining restaurant or hospitality setting is a plus.
  • Strong organizational skills and attention to detail.
  • Ability to work in a fast-paced environment.
  • Excellent communication and teamwork skills.
  • Ability to stand for extended periods and carry heavy trays.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.

Benefits:

  • 401k after 90 days, fully vested, company match to 3%
  • Marriott Hotel Discounts Worldwide
  • Northwood Hospitality Discounts 
  • Discounts at our Gallery Restaurant and Spa
  • Health Insurance - Vision, Dental (2), Medical (3)
  • Referral Bonus program
  • Generous PTO policy
  • and more!

If you're Interested in joining a dynamic team in an exceptional restaurant, we invite you to apply! 

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The Ballantyne, a Luxury Collection Hotel

244 Room Hotel

The Ballantyne, a Luxury Collection Hotel

Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. Explore the spa, 24-hour room service, afternoon tea and leisure offerings. The Ballantyne features beautiful hotel rooms, a lovely cottage and The Lodge at Ballantyne, a 35-room group retreat. Meeting and event with event facilities with spacious and picturesque outdoor venues, on-site group activities and creative culinary offerings.

The Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.

Values

Integrity, Collaboration, Passion

We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.

Benefits

At The Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.

Logo for The Ballantyne, a Luxury Collection Hotel

10000 Ballantyne Commons Parkway

Charlotte, NC 28277

Telephone (704) 248-4000

Website www.theballantynehotel.com

Managed by Northwood Hospitality

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