posted January 7, 2025

Director of Engineering

Compensation: 60000-62000

Job Description

JOB SUMMARY: Lead Maintenance team in performing general maintenance work of the hotel and grounds to ensure maintenance quality and safety standards are met. Completes work orders and performs preventative maintenance assignments.

Core Job Responsibilities

- To mobilize and inspire Engineering team members and supervisors to build a high performing team in order to achieve business goals and service standards
- Manage shift coverage, workload and resource distribution within and across teams
- Interviewing, hiring, induction and succession planning of staff
- Identify training needs, design and track training for department
- Manage operational costs and profitability and drive improvement in guest satisfaction
- Conduct business activities in order to drive effective cost management and profit
- Prepare and Manage operational costs and budget, forecast, planning and tracking
- Identify and resolve issues to improve standards in Engineering area
- Anticipate and improve Hotel guest and internal customer satisfaction
- Manage and coordinate day to day rapid response engineering services -- respond to and organize repairs as quickly as is practicable
- Implement and manage planned preventative maintenance schedule
- Manage stock levels and ordering of maintenance materials, equipment and services
- Offer support provide advisement to teams for fault diagnosis in equipment to ensure effective operation and minimal disruption
- Continuous improvement of Engineering processes and service standards
- Ensure engaging communication with guests, suppliers and colleagues
- Work across departmental boundaries and partner with colleagues to harmonize procedures and share knowledge
- Lead engineering team meetings and participate in operational/ team meetings

Scope of Role
- Operational management for the Engineering department, service include:
- Heating, lighting, ventilation, air-conditioning,
- Electrical distribution, water supply, sanitation, public health,
- Fire protection, safety systems, lifts, façade engineering, acoustics
- Fabric of the building e.g. decorative finish;
- Stay abreast of industry and legislative developments and trends i.e.: Health and Safety and to identify future trends in Engineering Services
- Close collaboration with Leadership team
- Review and maintain relevant policies and procedures

Experience

- Experience working in a maintenance environment in Hospitality Operation is preferred

Benefits:

• 401k after 90 days, fully vested, company match to 3%
• IHG Hotel Discounts
• Northwood Hospitality Discounts 
• Health Insurance - Vision, Dental (2), Medical (3)
• Referral Bonus program
• Generous PTO policy
• and more

EEO and ADA Statements

Staybridge Charlotte Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.