posted March 20, 2026

Massage Therapist

Compensation: NA

Job Description

Job Description

Massage Therapist - MASTHERA 

Department: Spa   

Reports To: Spa Director  

Northwood Overview 

An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.  

Job Overview:

As a Massage Therapist, you will provide exceptional massage services to our guests, promoting relaxation, stress relief, and overall well-being. Your expertise and dedication will contribute to a memorable and rejuvenating experience for our clientele. 

Responsibilities: 

• Provide Massage Services: Perform a variety of massage techniques, such as Swedish, deep tissue, hot stone, or other specialized modalities, tailored to the individual needs of each guest. 

• Guest Consultation: Conduct thorough consultations with guests to assess their preferences, medical history, and desired outcomes. 

• Maintain Cleanliness: Ensure the cleanliness and sanitation of treatment rooms, equipment, and linens. 

• Product Knowledge: Stay updated on the latest massage techniques and products, making recommendations to enhance the guest experience. 

• Professionalism: Maintain a professional and courteous demeanor, creating a relaxing and welcoming atmosphere. 

• Time Management: Efficiently manage appointment schedules and treatment times. 

• Compliance: Adhere to all hotel policies and procedures, as well as local licensing and regulatory requirements. 

Qualifications: 

• Licensure: Valid massage therapy license in the state of [State]. 

• Experience: Proven experience as a massage therapist in a spa or hotel setting. 

• Knowledge: Strong knowledge of various massage techniques, including Swedish, deep tissue, and other modalities. 

• Communication Skills: Excellent communication and interpersonal skills to interact with guests effectively. 

• Physical Fitness: Ability to stand for extended periods and perform physical manipulations. 

• Customer Service: Commitment to providing exceptional customer service. 

Benefits: 

• Competitive compensation package 

• Opportunities for professional development and training 

• Employee discounts on hotel services and products 

• A supportive and collaborative work environment 

Perks & Benefits: 

• Medical, Dental, Vision  

• Hotel Discounts  

• Paid Time Off  

• Employee Assistance program 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice. 

EEO and ADA Statements

The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.