The Ballantyne, a Luxury Collection Hotel

10000 Ballantyne Commons Parkway

Charlotte, NC 28277

Telephone (704) 248-4000

Website www.theballantynehotel.com

Managed by Northwood Hospitality

Hotel with 244 Rooms
Managed By Northwood Hospitality
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Compensation: $60,000 to $68,000 per year, Full-Time

Job Description

Job Description
Catering Sales Manager - MGRCATER
Department: Sales and Marketing 
Reports To: Director of Sales and Marketing 
Northwood Overview
An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive. 
Job Overview: 
The Catering Sales Manager will play a pivotal role in driving revenue and ensuring exceptional client experiences. This role is responsible for securing and managing catering events, such as corporate meetings, weddings, and social gatherings.
Key Responsibilities:
  • Sales and Marketing: 
    • Actively solicit new business through prospecting, networking, and sales calls.
    • Develop and maintain strong relationships with clients, event planners, and corporate accounts.
    • Create and execute effective sales strategies and marketing campaigns to attract new clients.
    • Conduct site inspections and presentations to showcase the hotel's catering capabilities.
  • Event Planning and Management: 
    • Collaborate with clients to understand their specific needs and preferences.
    • Develop comprehensive event proposals, including menus, pricing, and logistical details.
    • Coordinate with the culinary team, banquet staff, and other departments to ensure seamless event execution.
    • Oversee event timelines, budgets, and contracts to guarantee profitability.
    • Resolve any issues or problems that may arise during events promptly and professionally.
  • Financial Management: 
    • Monitor and control catering expenses to maximize profitability.
    • Analyze sales data to identify trends and opportunities for improvement.
    • Prepare accurate and timely reports on sales, revenue, and expenses.
  • Team Leadership: 
    • Lead and motivate a team of catering sales coordinators and event planners.
    • Provide training and development opportunities to team members.
    • Foster a positive and collaborative work environment.
Qualifications:
  • Bachelor's degree in hospitality management, business administration, or a related field.
  • Minimum of 2 years of experience in catering sales or event management.
  • Strong knowledge of catering operations, food and beverage service, and event planning.
  • Excellent communication and interpersonal skills.
  • Proficiency in using catering software and sales tools.
  • Ability to work flexible hours, including evenings and weekends.
  • CI/TY Experience a Plus
  • Upscale or Luxury Experience a Plus
Perks & Benefits:
  • Medical, Dental, Vision 
  • Hotel Discounts 
  • Paid Time Off 
  • Employee Assistance program
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice. 

EEO and ADA Statements

The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

Posted June 3, 2026

About The Ballantyne, a Luxury Collection Hotel

The Ballantyne, a Luxury Collection Hotel

Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. Explore the spa, 24-hour room service, afternoon tea and leisure offerings. The Ballantyne features beautiful hotel rooms, a lovely cottage and The Lodge at Ballantyne, a 35-room group retreat. Meeting and event with event facilities with spacious and picturesque outdoor venues, on-site group activities and creative culinary offerings.

The Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.

Values

Integrity, Collaboration, Passion

We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.

Benefits

At The Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.

About Northwood Hospitality

Founded in 2006, Northwood Hospitality (NWH) has established itself as a leading boutique operator with a true understanding of value creation. Our high-touch management philosophy focuses on providing a collaborative and hands-on approach with each hotel team. We rely on real-time operating data to drive both strategies and revenues.

People are our Passion

Our team members, guests, partners and our communities are our passion. We take a people-first approach to learning & developing, ensuring our team members have the skills and tools to succeed.

Our Purpose

Our purpose is to create and nurture an environment that ignites our team members passions; we provide the tools & mentoring to empower them and foster a sense of belonging.

Our Mission

Our mission is to maximize asset value creation and performance.

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