posted January 31, 2025

Catering Coordinator

Compensation: $33.00/hr.

Job Description

The Catering Coordinator supports the day-to-day activities of the Catering Department and provides assistance to the Catering Sales team, including answering and directing incoming phone calls, coordinating event space; arranging internal and external meetings; responding to inquiries with space / date availability information; food and beverage minimums and menus; answering event planner questions; maintaining and following up on Banquet Event Order accuracy and distributions (daily, weekly); and, communicating this information throughout hotel.

• Answer all telephone inquiries in a pleasant, courteous and professional manner and ensure that all pertinent information is noted accurately and legibly and quickly communicated to Catering Sales Managers
• Handles organization and distribution of BEO’s, Daily Event Reports + Site Tour Alerts
• Assist and handle all administrative needs of Catering Sales Managers
• Assist in diagram creations of upcoming events
• Handles in-house meetings and space holds, BEO’s and distribution
• Prepare all written communications: memorandums, BEOs, contracts, sales letters, cover letters, thank you letters, mailings, collateral, etc.
• Perform all administrative duties in a tidy, organized manner and maintain offices in an orderly and guest-ready environment at all times
• Assist sales team as needed in client site inspections, client entertainment, wedding tastings, events, etc.
• Communicate all last-minute changes, additions and cancellations
• Ensure that all entries in Salesforce are accurate
• Prepare all necessary reports
• Process all purchase orders and special requests
• Attend all necessary meetings and take appropriate minutes if required
• Actively participate in team sales meetings as needed
• Make room reservations as needed and ensure the delivery of amenities.
• Order all audio-visual and tech requests as needed
• ‘Daily Events’ post to Beekeeper

Job Requirements:

• College degree with focus in hotel or business administration preferred
• Experience in a similar operational area for a minimum of two years
• The specific strategic and operational knowledge needed to perform the job
• Excellent written and verbal communication skills
• Ability to interact with fellow employees and clients of the hotel via phone, written communication, and in person
• Knowledge of hotel structure and how all departments interact
• Proficient in Microsoft Word, Excel, Power Point, Delphi and Sales Force