posted October 23, 2025

Parking Attendant / Valet

Compensation: NA

Job Description

Job Description

Valet Driver - VALETDRV 

Department: Front Office  

Reports To: Front Office Manager  

Northwood Overview

An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.  

Job Overview: 

As a Valet Driver you will be the first and last impression for our guests. Your role is crucial in providing exceptional customer service by safely and efficiently parking and retrieving vehicles. You will also assist guests with luggage and provide information about the hotel and surrounding area. 

Responsibilities: 

• Guest Service:

• Greet guests warmly and professionally upon arrival and departure. 

• Assist guests with luggage, opening and closing doors. 

• Provide information about the hotel, local attractions, and transportation options. 

• Vehicle Operations:  

• Park and retrieve guest vehicles in a safe and timely manner. 

• Ensure vehicles are parked in designated areas, locked, and secured. 

• Maintain cleanliness of vehicles and parking areas. 

• Safety and Security:  

• Adhere to all traffic laws and hotel policies. 

• Report any accidents, incidents, or suspicious activity to management. 

• Maintain a safe and secure environment for guests and staff. 

• Administrative Tasks:  

• Accurately process parking fees and transactions. 

• Maintain accurate records of vehicle parking and retrieval. 

• Assist with other duties as assigned, such as cleaning vehicles or assisting with bellhop duties. 

Qualifications:

• Valid driver's license with a clean driving record. 

• Excellent driving skills and knowledge of local traffic laws. 

• Ability to work flexible hours, including evenings, weekends, and holidays. 

• Strong customer service skills and a friendly demeanor. 

• Ability to lift and carry heavy luggage. 

• Ability to work in a fast-paced environment. 

Perks & Benefits: 

• Medical, Dental, Vision  

• Hotel Discounts  

• Paid Time Off  

• Employee Assistance program 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice. 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.

EEO and ADA Statements

The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.