posted February 9, 2026

Dunbar Server Assistant

Compensation: $9.00 per hour plus tips

Job Description

Server Assistant Department: Food & Beverage
Reports To: Dunbar Manager Company Overview

An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.

Job Overview

The Server Assistant plays a critical support role in delivering exceptional dining experiences. This position assists Servers and the kitchen team by ensuring timely food delivery, maintaining clean and organized dining areas, and anticipating guest needs. The ideal candidate thrives in a fast-paced environment and contributes to seamless service through teamwork, efficiency, and attention to detail.

Key Responsibilities

Guest Service & Support

  • Assist Servers in providing friendly, attentive, and efficient guest service

  • Deliver food and beverages from the kitchen to guest tables accurately and promptly

  • Maintain food quality, presentation, and temperature standards

  • Respond to guest requests and assist with basic guest needs as needed

Table Maintenance & Dining Room Operations

  • Set, clear, and reset tables with appropriate tableware, glassware, and condiments

  • Remove used dishes, utensils, and debris promptly to maintain cleanliness

  • Refill water, bread, and other table items as assigned

  • Maintain cleanliness and organization of dining and service areas

Kitchen & Operational Support

  • Support kitchen staff with plating, running food, and other service-related tasks

  • Follow all food handling, sanitation, and safety procedures

  • Assist with stocking service stations, supplies, and equipment

  • Ensure work areas remain clean, organized, and well-stocked throughout service

Teamwork & Communication

  • Work collaboratively with Servers, bartenders, and kitchen staff

  • Communicate clearly and efficiently during service periods

  • Contribute to a positive, respectful, and supportive team environment

Qualifications
  • Previous experience in a restaurant or hospitality environment preferred

  • Strong communication and interpersonal skills

  • Ability to multitask and work efficiently in a fast-paced setting

  • Attention to detail and strong organizational skills

  • Ability to lift and carry trays, dishware, and service items

  • Ability to stand and walk for extended periods

  • Food Handler’s Certification or willingness to obtain

Perks & Benefits
  • Medical, Dental, and Vision Insurance

  • Hotel Discounts

  • Paid Time Off

  • Employee Assistance Program

Disclaimer

This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may change or be added at any time with or without notice.

The Ballantyne, a Luxury Collection Hotel

Hotel with 244 Rooms

The Ballantyne, a Luxury Collection Hotel

Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. Explore the spa, 24-hour room service, afternoon tea and leisure offerings. The Ballantyne features beautiful hotel rooms, a lovely cottage and The Lodge at Ballantyne, a 35-room group retreat. Meeting and event with event facilities with spacious and picturesque outdoor venues, on-site group activities and creative culinary offerings.

The Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.

Values

Integrity, Collaboration, Passion

We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.

Benefits

At The Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.