posted February 9, 2026
Dunbar Server Assistant
Compensation: $9.00 per hour plus tips
Job Description
Server Assistant Department: Food & BeverageReports To: Dunbar Manager Company Overview

An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.
Job OverviewThe Server Assistant plays a critical support role in delivering exceptional dining experiences. This position assists Servers and the kitchen team by ensuring timely food delivery, maintaining clean and organized dining areas, and anticipating guest needs. The ideal candidate thrives in a fast-paced environment and contributes to seamless service through teamwork, efficiency, and attention to detail.
Key ResponsibilitiesGuest Service & Support
Assist Servers in providing friendly, attentive, and efficient guest service
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Deliver food and beverages from the kitchen to guest tables accurately and promptly
Maintain food quality, presentation, and temperature standards
Respond to guest requests and assist with basic guest needs as needed
Table Maintenance & Dining Room Operations
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Set, clear, and reset tables with appropriate tableware, glassware, and condiments
Remove used dishes, utensils, and debris promptly to maintain cleanliness
Refill water, bread, and other table items as assigned
Maintain cleanliness and organization of dining and service areas

Kitchen & Operational Support
Support kitchen staff with plating, running food, and other service-related tasks
Follow all food handling, sanitation, and safety procedures
Assist with stocking service stations, supplies, and equipment
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Ensure work areas remain clean, organized, and well-stocked throughout service
Teamwork & Communication
Work collaboratively with Servers, bartenders, and kitchen staff
Communicate clearly and efficiently during service periods
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Contribute to a positive, respectful, and supportive team environment
Previous experience in a restaurant or hospitality environment preferred
Strong communication and interpersonal skills
Ability to multitask and work efficiently in a fast-paced setting
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Attention to detail and strong organizational skills
Ability to lift and carry trays, dishware, and service items
Ability to stand and walk for extended periods
Food Handler’s Certification or willingness to obtain
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Medical, Dental, and Vision Insurance
Hotel Discounts
Paid Time Off
Employee Assistance Program

This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may change or be added at any time with or without notice.
The Ballantyne, a Luxury Collection Hotel
Hotel with 244 Rooms
The Ballantyne, a Luxury Collection Hotel
Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. Explore the spa, 24-hour room service, afternoon tea and leisure offerings. The Ballantyne features beautiful hotel rooms, a lovely cottage and The Lodge at Ballantyne, a 35-room group retreat. Meeting and event with event facilities with spacious and picturesque outdoor venues, on-site group activities and creative culinary offerings.
The Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.
Values
Integrity, Collaboration, Passion
We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.
Benefits
At The Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.
10000 Ballantyne Commons Parkway
Charlotte, NC 28277
Telephone (704) 248-4000
Website www.theballantynehotel.com
Managed by Northwood Hospitality
Twitter twitter.com/BallantyneHotel
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