posted February 10, 2026

Sales Coordinator

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Compensation: $32.00 to $33.00 per hour

Job Description

The Sales Coordinator supports the day-to-day activities of the Sales Department and provides immediate assistance to the Director of Sales & Marketing and Sales Managers.

  • Manage the Transient Master Account spreadsheet
  • Assist in transient room reservations for Consortia and Corporate Negotiated
  • Communicating with clients through phone, email and in-person – as directed by the sales managers.
  • Organize, print and deliver all VIP welcome notes & set up welcome amenities daily
  • Perform rate shops to comp set hotels for accounts as designated
  • Communicate available showrooms daily to entire sales team
  • Proactively manage showroom & event space and gift bag preparation for site inspections
  • Proactively manage shipping of all collateral and gifts for sales trips
  • Proactively ask daily about any client entertainment reservation needs
  • Submit F&B orders and appropriate payment for all outside sales calls with food delivery
  • Process expense and invoices in checkbook
  • Process Delphi Reports such as P&Ts, Group Pace, and the GRC every Tuesday, distributing them to appropriate parties
    Tuesday
  • Ensure all reservations changes, room and rate inquiries are forwarded to reservations depending on the nature of the client’s need
  • Handle all gift certificate tracking, printing and mailing
  • Complete the group & transient month end production reports
  • Confirm rate loading upon completion (check seasonal rates & black-out dates in opera)
  • Qualify new account requests with questionnaire template provided by Directors. (Directors to handle all rate quotes)
  • Answer phones and take correct messages in a businesslike manner, forward phone message to appropriate Sales Director immediately.
  • Liaise with other hotel departments in a professional manner; work closely with operations teams including but not limited to Front Office, Housekeeping, Finance, F&B, and Front Desk to ensure client’s needs are met
  • Assist in building prospect group blocks in Delphi
  • Other administrative tasks as requested
  • Order and manage office supplies, with DOSM approval
  • Manage and organize amenity inventory
  • Thorough working knowledge of Opera Cloud preferred: to include search for specific future or past reservations, preparation of daily arrivals report, add profile information as needed, knowledge of special codes and amenities, access, analyze and print folios for past guests.
  • Working knowledge of Delphi preferred: to include creating/updating accounts or contacts within an account, create new group bookings, revise existing group bookings, merge group contracts and adjust clauses as necessary, create GRC reports as requested.

    Job Qualifications:

  • College Degree or equivalent experience
  • Previous hotel experience preferred
  • Excellent verbal and written communication skills required for professional business correspondence and guest interaction
  • Ability to effectively communicate with guests and staff in a friendly and positive manner
  • Proficient in Microsoft Word, Excel and PowerPoint
  • Attention to detail is a must
  • Well-organized in email and able to prioritize and juggle multiple projects simultaneously
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    The London West Hollywood at Beverly Hills

    Hotel with 226 Rooms

    ICONIC GLAMOUR AND STYLISH ALLURE

    The London West Hollywood at Beverly Hills

    World's Best Award-Winner "The Top 15 Hotels in Los Angeles"
    6 Years Running

    THE EPITOME OF LAID-BACK GLAMOUR IN THE HEART OF LOS ANGELES
    The London West Hollywood is a stylish sanctuary in the most vibrant neighborhood of Los Angeles. Located at the base of the Hollywood Hills and adjacent to Beverly Hills, West Hollywood continues to emerge as a dynamic creative hub that embodies the quintessential L.A. lifestyle. Comprised of three main districts—the iconic Sunset Strip, the eclectic Santa Monica Blvd., and the cutting-edge West Hollywood Design District—“WeHo” packs some of L.A.’s hottest destinations, coolest restaurants, and chicest shops into just under two square miles. And The London is the quintessential urban oasis ideally located in the heart of everything that West Hollywood has to offer.

    From our unbeatable location in one the most walkable areas in greater Los Angeles, guests can easily stroll to some of the city’s most sought-after restaurants, including Craig’s, Cecconi's, and La Boheme. Home to L.A.’s best art galleries, WeHo’s Design District is also where you’ll find world-class boutiques like Amanu, The Great, and Rag & Bone. The Sunset Strip’s storied music venues, including The Roxy Theatre, Whisky a Go-Go, continue to draw crowds night after night, while world-class cultural attractions like the L.A.’s Museum Row are also close by.

    Ideally located at the crossroads of Beverly Hills and central LA, The London West Hollywood is a tranquil urban oasis that epitomizes modern luxury for the most discerning guests. Our spacious, all-suite accommodations combine sophisticated comfort, awe-inspiring views, and a signature sense of California cool. The best in West Hollywood luxury hotels, our impeccable service, exquisite food and drink offerings, and wide array of unparalleled amenities create a truly unforgettable experience.

    Logo for The London West Hollywood at Beverly Hills

    1020 North San Vicente Blvd.

    West Hollywood, CA 90069

    Telephone (310) 854-1111

    Website www.thelondonwesthollywood.com

    Managed by Northwood Hospitality

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