posted August 21, 2024
Night Audit
Compensation: 15.50
Job Description
I. Job SummaryThe Night Auditor is responsible for the audit, balance and consolidation of departmental ledger accounts, preparation of various hotel operating reports and performing the duties of Front Desk for the evening hours.
II. Job Responsibilities
Guest Communication
- Greet and make all guests feel welcomed to the property.
- Register guests and assign rooms.
- Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
- Answer inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
- Respond to phone calls.
- Welcome and effectively resolve guest questions, issues and complaints.
Financial Transactions
- Post all daily room and outstanding charges.
- Balance all revenue totals of cash and credits against revenue report.
- Accept revenue and floats from restaurant, ensuring that these are securely locked away.
- Prepare hotel operating reports and complete audit package to laid-down standards.
- Correct any errors or omissions made by cashiers.
- Prepare credit card/charge card summaries and post to ledger account.
Perform other duties as assigned.
Aloft Charlotte Ballantyne
136 Room Hotel
Aloft Charlotte Ballantyne
Aloft Charlotte Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.
Values
Integrity, Collaboration, Passion
Integrity, Collaboration, Passion
We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.
Benefits
At Aloft Charlotte Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.
13139 Ballantyne Corporate Place
Charlotte, NC 28277
Telephone (704) 247-2222
Website www.aloftcharlotteballantyne.com
Managed by Northwood Hospitality
Twitter twitter.com/aloftBallantyne