posted February 25, 2025

Pool Server

Compensation: NA

Job Description

JOB SUMMARY: The Pool Server provides prompt and courteous food and beverage service to pool guests. This is a Full-time, seasonal position.

JOB DUTIES

  • Greets guests in a courteous manner, describes menu items, answers questions, and takes guests' orders for food and beverages. 
  • Accommodates any special requests. 
  • Serves menu items to guests. 
  • Refills water glasses, removes dirty dishes and silverware from tables, and wipes off tables. 
  • Responds to guests' requests promptly. 
  • Performs pre-shift and post-shift work, including stocking service station, making coffee, wiping off tables, etc. 
  • MUST be able to work a flexible shift that includes: Days, Afternoon, Nights and Weekends. Plus, work Holidays as well, if needed.

Note: May be assigned other duties by supervisor or management

EDUCATION AND EXPERIENCE

  • Must be 18+ years old
  • Previous food service experience
  • General knowledge of restaurant and pool operations preferred

SKILLS & ABILITIES

  • Excellent verbal communication skills 
  • Ability to pay close attention to detail 
  • Basic reading, writing, and math skills 
  • Excellent organizational and time management skills 
  • Ability to work a flexible schedule, including nights, weekends, and holidays 

PHYSICAL REQUIREMENTS

  • Ability to walk and move about for extended periods, stand, reach, talk, hear, grasp and perform repetitive motions 
  • Ability to push, pull, lift, carry or otherwise move up to 50 lbs. 
  • Ability to work outdoors in a variety of weather conditions, including extreme heat, humidity, wind and rain  

EEO and ADA Statements

The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and an inclusive 

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

The Ballantyne, a Luxury Collection Hotel

244 Room Hotel

The Ballantyne, a Luxury Collection Hotel

Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. Explore the spa, 24-hour room service, afternoon tea and leisure offerings. The Ballantyne features beautiful hotel rooms, a lovely cottage and The Lodge at Ballantyne, a 35-room group retreat. Meeting and event with event facilities with spacious and picturesque outdoor venues, on-site group activities and creative culinary offerings.

The Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.

Values

Integrity, Collaboration, Passion

We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.

Benefits

At The Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.