posted April 1, 2025

Sales Coordinator

Compensation: $18.00 to $20.00 per hour

Job Description

Job Summary 

The Sales Coordinator provides administrative and logistical support to the sales and events team, the Director of Sales & Marketing (DOSM) and the General Manager of the hotel. 

Job Duties

  • Assigns, loads, and distributes all leads and other new business that comes into the sales department through a variety of outlets and lead generation systems. Maintains lead log and monthly report based on lead amounts. 
  • Answers incoming calls to the executive office and sales department; assists callers or transfers calls to the appropriate team member in a prompt and professional manner. Provides information and promotes the hotel’s facilities and services to prospective groups and meetings. 
  • Assists with preparing sales proposals and contracts as needed, often communicating with clients on Sales Manager’s behalf. 
  • Loads space or rooms into system as needed to assist Sales Managers. 
  • Takes minutes for Sales and events meetings. 
  • Runs event order distribution on a weekly basis
  • Coordinates amenities for VIP guests for in-house events. Enters amenities into go-concierge and creates welcome cards if needed. 
  • Generates reports through CI/TY as needed or as requested by DOSM or Sales Managers. 
  • Maintains and orders office supplies, amenity cards, and business cards for department. 
  • Awards loyalty points for events in MGS Loyalty System. 
  • Processes invoices and expense reports and enters into Birchstreet. 

The Ballantyne, a Luxury Collection Hotel

244 Room Hotel

The Ballantyne, a Luxury Collection Hotel

Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. Explore the spa, 24-hour room service, afternoon tea and leisure offerings. The Ballantyne features beautiful hotel rooms, a lovely cottage and The Lodge at Ballantyne, a 35-room group retreat. Meeting and event with event facilities with spacious and picturesque outdoor venues, on-site group activities and creative culinary offerings.

The Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.

Values

Integrity, Collaboration, Passion

We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.

Benefits

At The Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.