posted April 1, 2025
Sales Coordinator
Compensation: $18.00 to $20.00 per hour
Job Description

Job Summary
The Sales Coordinator provides administrative and logistical support to the sales and events team, the Director of Sales & Marketing (DOSM) and the General Manager of the hotel.
Job Duties
- Assigns, loads, and distributes all leads and other new business that comes into the sales department through a variety of outlets and lead generation systems. Maintains lead log and monthly report based on lead amounts.
- Answers incoming calls to the executive office and sales department; assists callers or transfers calls to the appropriate team member in a prompt and professional manner. Provides information and promotes the hotel’s facilities and services to prospective groups and meetings.
- Assists with preparing sales proposals and contracts as needed, often communicating with clients on Sales Manager’s behalf.
- Loads space or rooms into system as needed to assist Sales Managers.
- Takes minutes for Sales and events meetings.
- Runs event order distribution on a weekly basis
- Coordinates amenities for VIP guests for in-house events. Enters amenities into go-concierge and creates welcome cards if needed.
- Generates reports through CI/TY as needed or as requested by DOSM or Sales Managers.
- Maintains and orders office supplies, amenity cards, and business cards for department.
- Awards loyalty points for events in MGS Loyalty System.
- Processes invoices and expense reports and enters into Birchstreet.
The Ballantyne, a Luxury Collection Hotel
244 Room Hotel
The Ballantyne, a Luxury Collection Hotel
Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. Explore the spa, 24-hour room service, afternoon tea and leisure offerings. The Ballantyne features beautiful hotel rooms, a lovely cottage and The Lodge at Ballantyne, a 35-room group retreat. Meeting and event with event facilities with spacious and picturesque outdoor venues, on-site group activities and creative culinary offerings.
The Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.
Values
Integrity, Collaboration, Passion
We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.
Benefits
At The Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.
10000 Ballantyne Commons Parkway
Charlotte, NC 28277
Telephone (704) 248-4000
Website www.theballantynehotel.com
Managed by Northwood Hospitality
Twitter twitter.com/BallantyneHotel
Current Job Openings
- Human Resources Coordinator
- Gallery Restaurant Cook 1
- Gallery Restaurant Cook 2
- Host / Hostess
- Spa Attendant
- Spa Coordinator
- Spa Manager
- Loss & Prevention Security Officer
- Loss & Prevention Security Officer
- Sales Coordinator
- Banquet Cook 1
- Banquet Cook 2
- Banquet Sous Chef
- Bell Attendant
- Concierge
- Dishwasher / Steward
- Front Desk Agent
- Hotel Maintenance Engineer
- Bartenders
- Pool Server
- Pool Server
- In Room Dining Server
- Lead Maintenance Technician
- Nail Technician
- Lobby Attendant
- Stewarding Supervisor
- Room Attendant
- Banquet Captain
- Banquet Cook 2