The Assistant Restaurant Manager plays a crucial role in ensuring a smooth restaurant operation. This position requires a dynamic individual with strong leadership skills and a passion for delivering exceptional guest experiences. You will work closely with the Restaurant Manager to oversee daily operations, manage staff, and maintain the highest standards of service and quality.

Responsibilities:

• Operations Management:
• Assist in managing daily restaurant operations, including opening and closing procedures.
• Oversee food and beverage preparation, presentation, and service.
• Monitor inventory levels and place orders for supplies and food items.
• Ensure compliance with all health, safety, and sanitation regulations.
• Staff Management:
• Recruit, hire, and train new staff members.
• Develop and implement staff training programs to enhance skills and knowledge.
• Create and manage staff schedules to optimize labor costs and ensure adequate coverage.
• Conduct performance evaluations and provide coaching and feedback to staff.
• Address employee concerns and resolve conflicts promptly and professionally.
• Customer Service:
• Interact with guests to ensure their satisfaction and address any concerns or complaints.
• Train staff on excellent customer service techniques and standards.
• Handle guest feedback and resolve issues in a timely and effective manner.
• Foster a positive and welcoming atmosphere for guests and staff.
• Financial Management:
• Assist in managing the restaurant's budget and controlling costs.
• Monitor sales and revenue performance and identify opportunities for improvement.
• Conduct regular inventory and cost analysis to optimize profitability.
• Ensure accurate and timely completion of all financial reports and paperwork.

Qualifications:

• Proven experience as a Restaurant Manager or Assistant Restaurant Manager
• Strong leadership and organizational skills
• Excellent communication and interpersonal skills
• Ability to work effectively under pressure and manage multiple tasks
• Knowledge of food and beverage operations and industry standards
• Proficiency in restaurant management software systems
• Food Handler's Certification (or ability to obtain)
• High school diploma or equivalent; college degree preferred