posted May 27, 2025

Housekeeping Houseperson

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Compensation: NA

Job Description

Job Description

Housekeeping Houseperson - HSKPHSPN

Department: Housekeeping

Reports To: General Manager

Northwood Overview

An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.

Job Overview:

As a Housekeeping Houseperson, you play a vital role in maintaining the cleanliness and overall appearance of our hotel. Your primary responsibility is to ensure that public areas, such as lobbies, hallways, and restrooms, are spotless and inviting.

Key Responsibilities:

Public Area Cleaning:

  • Clean and maintain public areas, including lobbies, hallways, elevators, and stairwells.
  • Dust, polish, and vacuum furniture and fixtures.
  • Clean and sanitize restrooms, replenishing supplies as needed.
  • Empty trash cans and dispose of waste properly.
  • Clean windows, mirrors, and other glass surfaces.
  • Sweep, mop, and scrub floors as required.

    • Guest Room Support:

  • Deliver linens, towels, and other supplies to guest rooms.
  • Remove dirty linens and trash from guest rooms.
  • Assist with room turnovers as needed.

    • General Maintenance:

  • Report any maintenance issues or damages to the appropriate department.
  • Assist with minor repairs, such as changing light bulbs or fixing leaky faucets.

    • Other Duties:

  • Perform additional tasks as assigned by the Housekeeping Supervisor or Manager.
  • Adhere to all hotel policies and procedures.

    • Qualifications:

  • Previous housekeeping experience preferred, but not required.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and a commitment to quality.
  • Physical ability to lift and carry heavy objects.
  • Flexibility to work various shifts, including weekends and holidays.

    • Perks & Benefits:

  • Medical, Dental, Vision
  • Hotel Discounts
  • Paid Time Off
  • Employee Assistance program

    • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.

    EEO and ADA Statements

    The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and an inclusive culture.

    Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

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    The Ballantyne, a Luxury Collection Hotel

    244 Room Hotel

    The Ballantyne, a Luxury Collection Hotel

    Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. Explore the spa, 24-hour room service, afternoon tea and leisure offerings. The Ballantyne features beautiful hotel rooms, a lovely cottage and The Lodge at Ballantyne, a 35-room group retreat. Meeting and event with event facilities with spacious and picturesque outdoor venues, on-site group activities and creative culinary offerings.

    The Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.

    Values

    Integrity, Collaboration, Passion

    We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.

    Benefits

    At The Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.

    Logo for The Ballantyne, a Luxury Collection Hotel

    10000 Ballantyne Commons Parkway

    Charlotte, NC 28277

    Telephone (704) 248-4000

    Website www.theballantynehotel.com

    Managed by Northwood Hospitality

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