posted September 4, 2025

Human Resources Coordinator

Compensation: $20.00 per hour

Job Description

Job Description

Human Resources Coordinator 

Department: A&G

Reports To: Director of Human Resources

Northwood Overview

An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.

Job Overview:

The HR Coordinator will play a vital part in supporting our hotel's HR operations, ensuring smooth employee relations and compliance with all relevant regulations.

Responsibilities:

Recruitment and Onboarding:

o Assist with the recruitment process, including posting job advertisements, screening resumes, and scheduling interviews.

o Conduct onboarding for new hires, including paperwork, orientation, and benefits enrollment.

Employee Relations:

o Address employee inquiries and concerns promptly and professionally.

o Assist with employee relations issues, including conflict resolution and performance management.

o Maintain positive employee morale and foster a positive work environment.

Benefits Administration:

o Manage employee benefits programs, including enrollment, changes, and terminations.

o Assist payroll team with payroll and ensure accurate and timely payment.

Record Keeping:

o Maintain accurate and up-to-date employee records, including personnel files, time-off requests, and performance reviews.

o Ensure compliance with all HR policies, procedures, and regulations.

Compliance:

o Stay informed of changes in employment laws and regulations.

o Assist with audits and ensure compliance with all legal requirements.

Other Duties as Assigned:

o Perform additional HR tasks as needed, such as assisting with training programs, employee events, and special projects.

Qualifications:

  • Bachelor's degree in Human Resources or related field preferred.
  • 2+ years of experience in HR, preferably in the hospitality industry.
  • Strong knowledge of employment laws and regulations.
  • Excellent organizational and time management skills.
  • Proficiency in HRIS systems and Microsoft Office Suite.
  • Strong interpersonal and communication skills.
  • Ability to handle confidential information with discretion.
  • Perks & Benefits:

  • Medical, Dental, Vision
  • Hotel Discounts
  • Paid Time Off
  • Employee Assistance program
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.

    EEO and ADA Statements

    The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

    The Ballantyne, a Luxury Collection Hotel

    Hotel with 244 Rooms

    The Ballantyne, a Luxury Collection Hotel

    Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. Explore the spa, 24-hour room service, afternoon tea and leisure offerings. The Ballantyne features beautiful hotel rooms, a lovely cottage and The Lodge at Ballantyne, a 35-room group retreat. Meeting and event with event facilities with spacious and picturesque outdoor venues, on-site group activities and creative culinary offerings.

    The Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.

    Values

    Integrity, Collaboration, Passion

    We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.

    Benefits

    At The Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.