posted October 20, 2025

Dunbar Assistant Manager

Compensation: NA

Job Description

Job Description

Assistant Dunbar Manager - MGRRESTN

Department: Food & Beverage

Reports To: Dunbar General Manager

Northwood Overview

An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.

Job Overview:

The Assistant Restaurant Manager supports the overall daily operations of the Dunbar restaurant. This role requires a dedicated hospitality professional with a strong background in restaurant management, a commitment to delivering outstanding guest experiences, and the ability to lead and motivate a team to achieve service and revenue goals.

Responsibilities:

Operations Management:

o Assists in all aspects of restaurant operations, including staffing, scheduling, training, and performance management.

o Ensure adherence to all food safety, sanitation, and health regulations.

o Maintain a clean, safe, and organized Dunbar environment.

o Monitor and control food and beverage costs.

o Assist in managing inventory and purchasing.

  • Customer Service:
  • o Deliver exceptional customer service, ensuring guest satisfaction.

    o Handle guest complaints and resolve issues promptly and professionally.

    o Build and maintain strong relationships with guests.

    Team Leadership:

    o Recruit, hire, and train restaurant staff.

    o Motivate and inspire the team to achieve high performance.

    o Foster a positive and collaborative work environment.

    o Conduct regular performance reviews and provide feedback.

  • Financial Performance:
  • o Analyze financial reports to identify areas for improvement.

    o Develop and implement strategies to increase revenue and profitability.

    o Manage labor costs and control expenses.

  • Menu Development:
  • o Assist in menu planning and development.

    o Ensure food quality and presentation standards are met.

    Event Planning:

    o Execute private dining events, banquets, and special occasions.

    Qualifications:

  • Demonstrated experience as an Assistant Restaurant Manager or in a comparable leadership role within a high-volume restaurant environment.
  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Knowledge of food and beverage operations, including menu development, cost control, and inventory management.
  • Proficiency in POS systems and restaurant management software.
  • Ability to work flexible hours, including weekends and holidays.
  • Passion for the hospitality industry and a commitment to providing exceptional guest experiences.
  • Perks & Benefits:

  • Medical, Dental, Vision
  • Hotel Discounts
  • Paid Time Off
  • Employee Assistance program
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.

    EEO and ADA Statements

    The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

    The Ballantyne, a Luxury Collection Hotel

    Hotel with 244 Rooms

    The Ballantyne, a Luxury Collection Hotel

    Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. Explore the spa, 24-hour room service, afternoon tea and leisure offerings. The Ballantyne features beautiful hotel rooms, a lovely cottage and The Lodge at Ballantyne, a 35-room group retreat. Meeting and event with event facilities with spacious and picturesque outdoor venues, on-site group activities and creative culinary offerings.

    The Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.

    Values

    Integrity, Collaboration, Passion

    We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.

    Benefits

    At The Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.