posted April 18, 2025

Spa Attendant

Compensation: $15.00 per hour

Job Description

Job Description

Spa Attendant 

Department: Spa

Reports To: Spa Manager

Northwood Overview

An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.

Job Overview:

As a Spa Attendant, you will play a crucial role in maintaining a clean, welcoming, and serene environment for our spa guests. Your primary responsibility is to ensure the spa facilities are pristine and well-stocked, contributing to an exceptional spa experience.

Responsibilities:

Cleaning and Maintenance:

o Clean and sanitize spa facilities, including treatment rooms, locker rooms, relaxation areas, and restrooms.

o Maintain cleanliness and organization of supply closets and storage areas.

o Restock supplies as needed, including towels, robes, linens, and toiletries.

o Assist with laundry duties, ensuring spa linens are clean and properly folded.

Guest Service:

o Greet guests warmly and professionally, providing excellent customer service.

o Anticipate guest needs and address any concerns promptly.

o Assist guests with inquiries and requests, such as locker usage, towel service, and product recommendations.

Scheduling and Logistics:

o Assist with scheduling and coordinating appointments as needed.

o Ensure smooth transitions between treatments by preparing rooms and restocking supplies.

Additional Duties:

o Assist with retail sales of spa products.

o Perform other duties as assigned by the Spa Manager.

Qualifications:

Previous experience in a spa or hospitality setting is preferred.

Strong attention to detail and organizational skills.

Ability to work independently and as part of a team.

Excellent communication and interpersonal skills.

Flexibility to work various shifts, including weekends and holidays.

Perks & Benefits:

Medical, Dental, Vision

Hotel Discounts

Paid Time Off

Employee Assistance program

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.

EEO and ADA Statements

The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.