posted April 18, 2025
Stewarding Supervisor
Compensation: $19.00 per hour
Job Description

Job Description
Stewarding Supervisor
Department: Culinary
Reports To: Sous Chef, Executive Chef

Northwood Overview
An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.
Job Overview:
The Stewarding Supervisor is responsible for overseeing the daily operations of the stewarding department, ensuring cleanliness, sanitation, and efficiency in all back-of-house areas. This role involves managing a team of stewards, maintaining equipment, and adhering to strict health and safety regulations.

Responsibilities
Team Management:
o Recruit, hire, train, and develop stewarding staff.
o Assign tasks and schedules to ensure efficient workflow.

o Monitor staff performance and provide feedback and coaching.
o Address employee concerns and resolve conflicts promptly.
Cleaning and Sanitation:
o Ensure all kitchen areas, equipment, and utensils are cleaned and sanitized to the highest standards.

o Maintain a clean and organized workspace.
o Implement and enforce strict sanitation procedures.
o Monitor chemical usage and storage to comply with safety regulations.
Equipment Maintenance:

o Inspect and maintain all kitchen equipment, including dishwashers, ovens, and refrigeration units.
o Coordinate repairs and maintenance with engineering or maintenance departments.
o Ensure proper usage and care of equipment to prevent damage and accidents.
Inventory Control:

o Monitor inventory levels of cleaning supplies, chemicals, and other necessary items.
o Place orders for supplies as needed.
o Control costs and minimize waste.
Safety and Compliance:

o Adhere to all health and safety regulations, including OSHA and local guidelines.
o Conduct regular safety inspections and address any hazards.
o Train staff on safety procedures and emergency response protocols.
Communication and Collaboration:

o Communicate effectively with kitchen staff, management, and other departments.
o Collaborate with the culinary team to ensure efficient workflow and meet their needs.
o Provide timely updates on the status of the stewarding department.
Qualifications

Perks & Benefits:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.
EEO and ADA Statements
The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
The Ballantyne, a Luxury Collection Hotel
244 Room Hotel
The Ballantyne, a Luxury Collection Hotel
Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. Explore the spa, 24-hour room service, afternoon tea and leisure offerings. The Ballantyne features beautiful hotel rooms, a lovely cottage and The Lodge at Ballantyne, a 35-room group retreat. Meeting and event with event facilities with spacious and picturesque outdoor venues, on-site group activities and creative culinary offerings.
The Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.
Values
Integrity, Collaboration, Passion
We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.
Benefits
At The Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.
10000 Ballantyne Commons Parkway
Charlotte, NC 28277
Telephone (704) 248-4000
Website www.theballantynehotel.com
Managed by Northwood Hospitality
Twitter twitter.com/BallantyneHotel
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