posted May 8, 2025

PM Laundry Attendant

Compensation: Starting at $14.50 per hour

Job Description

Job Description

Laundry House Attendant - HSLNDATT

Department: Housekeeping

Reports To: Housekeeping Manager

Northwood Overview

An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.

Job Overview:

As a Laundry House Attendant, you will play a crucial role in maintaining the cleanliness and presentation of our hotel's linens and guest laundry. Your primary responsibilities will include sorting, washing, drying, folding, and ironing linens, towels, and guest clothing.

Responsibilities:

  • Laundry Operations:
  • o Sort laundry items by color, fabric type, and level of soiling.

    o Operate and maintain laundry equipment, including washing machines, dryers, and ironers.

    o Ensure proper use of detergents, softeners, and other laundry chemicals.

    o Inspect linens and garments for stains, tears, or other damage.

    o Treat stains according to established procedures.

    o Fold and press linens and garments neatly and efficiently.

    o Store clean laundry in designated areas.

  • Maintenance:
  • o Keep the laundry area clean, organized, and free of clutter.

    o Regularly clean and sanitize laundry equipment.

    o Report any equipment malfunctions or maintenance needs to the appropriate personnel.

  • Guest Services:
  • o Handle guest laundry requests promptly and courteously.

    o Ensure guest laundry is returned in a timely manner.

    o Maintain confidentiality of guest belongings.

    Qualifications:

  • Previous experience in a laundry or housekeeping role preferred.
  • Ability to work independently and as part of a team.
  • Attention to detail and strong organizational skills.
  • Physical stamina to stand for extended periods and lift heavy loads.
  • Knowledge of laundry chemicals and equipment.
  • Ability to follow instructions and adhere to safety procedures.
  • Perks & Benefits:

  • Medical, Dental, Vision
  • Hotel Discounts
  • Paid Time Off
  • Employee Assistance program
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.

    EEO and ADA Statements

    The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

    The Ballantyne, a Luxury Collection Hotel

    244 Room Hotel

    The Ballantyne, a Luxury Collection Hotel

    Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. Explore the spa, 24-hour room service, afternoon tea and leisure offerings. The Ballantyne features beautiful hotel rooms, a lovely cottage and The Lodge at Ballantyne, a 35-room group retreat. Meeting and event with event facilities with spacious and picturesque outdoor venues, on-site group activities and creative culinary offerings.

    The Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.

    Values

    Integrity, Collaboration, Passion

    We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.

    Benefits

    At The Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.