posted April 18, 2025

Barista

Compensation: NA

Job Description

Job Description

Barista 

Department: Food & Beverage

Reports To: Restaurant Manager

Northwood Overview

An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.

Job Overview:

As a Barista, you will be responsible for crafting exceptional coffee and beverage experiences for our guests. You will play a crucial role in creating a welcoming and inviting atmosphere.

Responsibilities:

Beverage Preparation:

o Prepare a variety of hot and cold beverages, including espresso, cappuccino, latte, and specialty drinks.

o Adhere to standardized recipes and ensure consistent quality.

o Maintain knowledge of coffee origins, brewing techniques, and beverage trends.

Customer Service:

o Greet guests warmly and provide excellent customer service.

o Take accurate orders and provide recommendations.

o Handle customer inquiries and resolve issues efficiently.

Food Preparation:

o Prepare light food items, such as pastries, sandwiches, and salads.

o Maintain food quality and presentation standards.

Equipment Maintenance:

o Clean and maintain coffee machines, grinders, and other equipment.

o Ensure a clean and organized workspace.

Inventory Management:

o Monitor inventory levels and restock supplies as needed.

o Assist with receiving and storing inventory.

Qualifications:

  • Previous experience as a Barista preferred.
  • Strong knowledge of coffee and beverage preparation techniques.
  • Excellent customer service skills.
  • Ability to work in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Food Handler's Certification (or willingness to obtain).
  • Benefits:

  • Competitive compensation package.
  • Flexible work schedules.
  • Opportunities for career growth and development.
  • Employee discounts on hotel services and amenities.
  • Perks & Benefits:

  • Medical, Dental, Vision
  • Hotel Discounts
  • Paid Time Off
  • Employee Assistance program
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.

    EEO and ADA Statements

    The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

    The Ballantyne, a Luxury Collection Hotel

    244 Room Hotel

    The Ballantyne, a Luxury Collection Hotel

    Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. Explore the spa, 24-hour room service, afternoon tea and leisure offerings. The Ballantyne features beautiful hotel rooms, a lovely cottage and The Lodge at Ballantyne, a 35-room group retreat. Meeting and event with event facilities with spacious and picturesque outdoor venues, on-site group activities and creative culinary offerings.

    The Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.

    Values

    Integrity, Collaboration, Passion

    We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.

    Benefits

    At The Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.